Senior Atlassian Administrator

insightsoftware

Atlassian Administrator managing day-to-day administration of Jira and Confluence for insightsoftware. Collaborating with various stakeholders and improving platform configurations.

Posted 7/5/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering Jira Software, JSM (Premium), Confluence, and Atlassian Assets, while effectively managing workflows, user provisioning, and integrations with enterprise systems. Strong collaboration with cross-functional stakeholders ensures alignment and optimization of ITSM and DevOps processes.

Highest-signal resume keywords

Jira Software AdministrationJSM (Premium) ManagementConfluence AdministrationUser Provisioning via Atlassian AccessConfiguration Audits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow ManagementCustom Fields ManagementAutomation ManagementSLAs ManagementJQL LibrariesReportingAtlassian Licensing ManagementIntegration with Enterprise SystemsITSM SolutionsKnowledge Base Management

Soft Skills

CollaborationStakeholder EngagementProblem-Solving

Tools & Technologies

Atlassian AssetsAtlassian AccessSSODevOps Boards

Industry Keywords

ITSMCMDBConfiguration ManagementService DeskRelease Notes Tracking

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Own day-to-day administration of Jira Software, JSM (Premium), Confluence, Atlassian Assets, and connected products.
Manage workflows, screens, custom fields, permissions, automations, queues, SLAs, request types, and project schemes.
Maintain a clean, documented configuration baseline; enforce naming conventions.
Partner with IT, Engineering, DevOps, HR, Finance, and Legal stakeholders.
Build and maintain dashboards, JQL libraries, and reporting that leadership uses.
Act as Tier-3 escalation for the Service Desk on all Atlassian issues.
Conduct quarterly configuration audits and maintain a backlog of platform improvements.

Requirements

What you’ll need

Own day-to-day administration of Jira Software, JSM (Premium), Confluence, Atlassian Assets, and connected products.
Manage workflows, screens, custom fields, permissions, automations, queues, SLAs, request types, and project schemes.
Administer user provisioning, group/role mapping, and access reviews via Atlassian Access / SSO.
Partner with IT, Engineering, DevOps, HR, Finance, and Legal stakeholders.
Build and maintain reference solutions: ITSM, Asset & CMDB, DevOps boards, Knowledge Base.
Track Atlassian's release notes, EAP features, and roadmap.
Conduct quarterly configuration audits: unused custom fields, stale workflows, orphaned automations.
Own Atlassian licensing posture: right-size user tiers, reclaim inactive seats, and forecast renewals.
Integrate Atlassian with enterprise systems.

Benefits

Comp & perks

All your information will be kept confidential according to EEO guidelines.
Background checks are required for employment with insightsoftware, where permitted by country, state/province.