Director

• Lead, mentor, and inspire the Insights team, creating an environment that supports growth, creativity, and high performance.
• Build clear development plans for team members, providing ongoing feedback, coaching, and career progression opportunities.
• Shape and evolve our insights strategy, integrating AI and emerging technologies into everything we do.
• Develop and manage the insights tech stack, including research tools, social listening platforms, and analytics software.
• Own the insights budget, ensuring smart investment in technology, training, and innovation.
• Oversee the creation of social listening studies, measurement frameworks, and performance reports for global brands.
• Partner with strategy, creative, and client leads to bring insight-driven thinking to every brief and pitch.
• Champion best practices in data visualization, storytelling, and analytics across the agency.
• Foster collaboration across departments to ensure insights are embedded in all aspects of creative and strategic work.
• Lead client presentations, workshops, and training sessions that showcase the power and value of insights.
• Represent 1000heads at industry events and help define our thought leadership in the insights and AI space.

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