Ensure effective relationships with health plan operators through in-person communication and/or interactions, telephone and/or digital tools to guarantee effective management of outcomes related to health policies in the medium and large client portfolio.
Prepare reports and/or presentations (Health Committees, studies and post-committee reports) by organizing data, information and quantitative and qualitative analyses of the health, financial and population trends of the contracts to support decision-making by Senior Management and/or the Board.
Manage medical cases of medium and high clinical and/or financial complexity through a set of solution-oriented actions to positively impact the health status of policyholders.
Develop new health products and/or services by preparing and implementing prevention, promotion, protection and rehabilitation actions to deliver value to the client.
Ensure appropriate support to insured individuals and/or their dependents by providing clear, objective guidance in accessible language to indicate the appropriate technical direction for their needs.
Provide technical consulting by conducting needs assessments and understanding the business environment to offer efficient, productive solutions that optimize the company's operational efficiency and performance.
Identify improvement opportunities through mapping carried out during processes, procedures and area workflows, suggesting actions that enable continuous improvement to consistently enhance products and/or services.
Perform other related professional activities inherent to the role as required by the area, including training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth.
Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs) and new company projects.
Requirements
Medical degree (MD)
Active CRM (Brazilian medical registration/license) required
Postgraduate degree/specialization or MBA in Project Management
Professional experience in business and medical consulting focused on health management