Technical Program Manager
aKUBE
Node.jsSDLC
Healthcare Administrative Assistant
Insight Therapy Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $700 - $750 per year
Job Level
JuniorMid-Level
Tech Stack
Node.js
About the role
- Ensure the quality and accuracy of all documentation related to patient care
- Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance
- Complete documentation every day prior to the client's upcoming appointment
- Identify areas where documentation is incomplete or inaccurate and work with staff to correct issues
- Collaborate with staff to resolve documentation issues and contribute to development of QA processes
- Help develop QA Processes for other teams
- Maintain integrity and efficiency of documentation operations
Requirements
- Must have at least two years of QA experience, preferably in US Healthcare or mental health services
- 2+ years in QA, ideally in US healthcare or mental-health services
- Ability to work independently in a remote setting
- Ability to adapt to industry changes in policies and procedures
- Detail-oriented and strong organizational skills
- Strong interpersonal skills, including written and oral communication skills
- Excellent English language proficiency, written and spoken
- Ability to quickly learn, adapt and navigate different tools and resources
- Strong analytical and data-gathering skills
- Ability to work well with different personalities
- Comfort dealing with ambiguity and the ability to work independently
- Ability to work well within a team
- Strong problem-solving skills with the capacity to quickly identify and address solutions to complex situations
- Experience in working remotely or in a BPO company is preferable
- System Requirements: Intel Core i5 or higher or equivalent with 4GB RAM (recommended 8GB)
- Internet connection at least 10Mbps
- Work Hours: Full-time (40 hours a week) Monday-Friday Between 8 AM-6 PM Pacific Time
