QA Documentation Specialist
Insight Therapy Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $700 per month
About the role
- Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment.
- Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines.
- Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues.
- Help develop QA Processes for other teams.
- Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.
Requirements
- Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
- Coaching experience is a plus.
- Experience in working remotely or in a BPO company is preferable
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
QA processesdocument reviewauditcompliancedocumentation accuracypatient records managementtreatment plan evaluationprogress notes assessment
Soft Skills
coachingtrainingleadershipcommunicationproblem-solving