Head of Operations – Digital Marketing
Inside Out Group
full-time
Posted on:
Location Type: Office
Location: Manila • 🇵🇭 Philippines
Visit company websiteSalary
💰 $1,700 - $1,800 per month
Job Level
Lead
About the role
- Oversee and coordinate daily operations across multiple departments
- Ensure all team members are executing tasks on time and according to strategy
- Act as the “glue” between departments to keep workflows aligned and efficient
- Track progress on all active client accounts and internal projects
- Review SEO and website strategies created by the team and refine or adjust as needed
- Ensure alignment between research, execution, and client goals
- Continuously identify bottlenecks and propose process improvements
- Research and test new operational strategies to improve results and speed to delivery
- Build, document, and improve internal systems and workflows
- Track KPIs, project progress, and client performance
- Maintain operational dashboards and trackers to provide visibility to leadership
- Ensure high standards of work across SEO, websites, backlinks, and reviews
- Monitor client satisfaction and fulfillment quality
- Proactively flag issues and recommend solutions before problems escalate
Requirements
- Proven experience in operations management, project management, or digital marketing operations
- Working knowledge of SEO, websites, backlinks, and Google-based lead generation
- Strong critical thinking and problem-solving skills
- Ability to manage people, processes, and priorities simultaneously
- Excellent written and verbal English communication skills
- Comfortable working independently without micromanagement
- Strong organizational and documentation skills
- Preferred Qualifications
- Experience working with marketing agencies or lead generation businesses
- Familiarity with construction or local service-based businesses
- Experience managing remote or international teams
- Bilingual (English/Spanish) is a plus but not required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementproject managementdigital marketing operationsSEOGoogle-based lead generationbacklinksKPI trackingprocess improvementworkflow documentationclient performance monitoring
Soft skills
critical thinkingproblem-solvingpeople managementorganizational skillsdocumentation skillsindependent workcommunication skillstime managementteam coordinationclient satisfaction monitoring