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Benefits – HR Operations Specialist
Input Output (IOHK)Benefits & HR Operations Specialist managing onboarding and HR operations in a fully remote role. Overseeing benefits administration and contributing to employee experience initiatives.
About the role
Key responsibilities & impact- Administer health and retirement programs, including eligibility processing, payroll deductions, vendor data transmission, and employee inquiries.
- Perform routine audits of eligibility files, payroll deductions, and vendor databases to ensure alignment with internal HCM systems.
- Monitor file transmissions and resolve interface discrepancies to maintain accurate benefit enrollment and funding.
- Identify and escalate data trends or inconsistencies to senior team members to mitigate risk.
- Support absence management processes by coordinating with third‑party administrators to ensure accurate leave transactions.
- Assist with reporting, tracking, and compliance documentation to maintain adherence to federal and state requirements.
- Prepare compliance documentation and support government filings, audits, and reporting.
- Generate standard and ad hoc reports from HCM and vendor systems to support operational and compliance reviews.
- Support annual enrollment activities, including system testing, data validation, employee communications, and post‑enrollment audits.
- Participate in project meetings and testing cycles for vendor implementations or mandated plan updates.
- Recommend improvements to existing procedures and support updates to SOPs to enhance accuracy and efficiency.
- Contribute to process refinement initiatives that improve employee experience and operational effectiveness.
- Coordinate new hire orientation, ensuring a smooth and welcoming experience.
- Manage end-to-end new hire onboarding, including paperwork, system setup, and benefits enrollment.
- Partner with managers to ensure readiness for Day 1 and beyond.
- Answer general HR‑related questions and escalate complex issues to the HRBP as needed.
- Support HR projects, process improvements, and documentation as the Family Office evolves.
- Take on additional responsibilities as skills and business needs grow.
Requirements
What you’ll need- 2–5 years of HR experience, preferably in HR operations, benefits, or generalist roles.
- Hands-on experience with benefits administration and carrier file feeds.
- Familiarity with payroll processes; experience with ADP, or similar systems preferred.
- Builder mindset: self-motivated and self-directed, with a bias toward process improvement.
- Accurate and precise attention to detail, especially in sensitive financial and personal data.
- Excellent communication skills and comfort working in a remote, fast-moving environment.
- Demonstrated ability to handle confidential information with absolute discretion.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationpayroll processingdata validationcompliance documentationreport generationauditingabsence managementonboardingprocess improvementfile transmission monitoring
Soft Skills
attention to detailcommunicationself-motivateddiscretionorganizationalproblem-solvingcollaborationadaptabilitycustomer serviceproject management