InPost UK

Senior Digital Marketing Manager, User Acquisition & Growth

InPost UK

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Origin:  • 🇬🇧 United Kingdom

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Job Level

Senior

Tech Stack

Firebase

About the role

  • Lead App User Acquisition: develop and execute multi-channel acquisition campaigns (paid search, social, programmatic, influencer, partnerships, app stores) to drive high-quality installs and conversions.
  • Growth Marketing Strategy: build and manage full-funnel growth strategies including onboarding optimisation, referral programmes, acquisition and retention campaigns, and collaborate with lifecycle marketing.
  • Performance Marketing: manage digital budgets across platforms (Google Ads, Meta, TikTok, Apple Search Ads), ensuring strong ROI and cost efficiency (CPI, CPA, LTV metrics).
  • App Store Optimization (ASO): improve app visibility and conversion rates in app stores through keyword optimisation, creative testing, and ratings/reviews management.
  • Website & SEO Oversight: oversee website strategy, performance, and user experience; guide SEO initiatives to drive organic traffic and improve rankings.
  • Data-Driven Decision Making: partner with product, analytics, and data teams to analyse user behaviour, track KPIs, and continuously optimise campaigns.
  • Retention & Engagement: drive CRM initiatives (push, in-app messaging, email, SMS) to improve customer lifetime value, reduce churn, and maximise repeat usage.
  • Team Leadership: mentor and manage a digital marketing team, fostering a culture of experimentation and continuous learning.
  • Cross-functional Collaboration: work closely with Product, Tech, Business, Operations, Data and Customer Experience teams to align marketing efforts with business goals.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field.
  • Significant digital marketing experience specifically in mobile app growth/user acquisition.
  • Proven success in scaling app user bases, ideally within e-commerce, logistics, mobility, or tech-driven industries.
  • Strong grasp of growth marketing frameworks (AARRR: Acquisition, Activation, Retention, Referral, Revenue).
  • Hands-on experience with mobile measurement partners (AppsFlyer, Adjust, Branch, Singular) and analytics tools (GA4, Mixpanel, Firebase).
  • Solid understanding of SEO and website performance best practices.
  • Expertise in managing budgets and optimising performance marketing across multiple channels (Google Ads, Meta, TikTok, Apple Search Ads, etc.).
  • Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
  • Excellent leadership, communication, and stakeholder management skills.
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