Program Director
CMA CGM
ERP
Product Manager – BSS Technical Owner
InPost Group
full-time
Posted on:
Origin: • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERPSQL
About the role
- Provide BSS Comarch technical expertise for billing & CPQ implementation across business and technical teams.
- Lead on the technical aspects of the billing platform implementation.
- Co-design (with vendor) and support implementations of solutions that align with the organization's IT strategy and the broader objectives of the InPost Group (spanning 7 countries in a multi-organization setup with 1,000+ active users), ensuring scalability, security, and operational efficiency.
- Collaborate with other Inpost teams to design and deliver complete Lead-2-Cash solutions (Comarch BSS & MS Dynamics CRM).
- Collaborate directly with the vendor's technical team to clarify requirements, address any issues, and make necessary adjustments to the system.
- Oversee and coordinate internal (interfaces, logictics) and external teams responsible for the development, deployment, and ongoing maintenance of BSS implementations.
- Convert business requirements (such as product configuration and its pricing rules) into clear technical tasks that can be understood and executed by the tech teams.
- Lead workshops and other collaborative activities to gather requirements and share knowledge.
- Prepare presentations, and demonstrations for billing-related initiatives, showcasing solutions and value.
- Help troubleshoot complex issues related to user access, workflows, and other configuration or integration aspects.
- Technical ownership of the system after go-live.
- It also involves managing vendor relationships and overseeing the deployment of updates and patches.
Requirements
- Bachelor’s degree in Information Technology (IT/ICT) or a related field, or equivalent experience.
- 6+ years of experience as a Software Engineer, Technical Consultant, or Architect.
- Experience with BSS Comarch implementations would be an asset (Product Catalog, Billing, Billing Mediation).
- Working knowledge of Product Catalog architecture, understanding concept of specification, offering, usage and other entities would be an asset.
- Experience with logistics would be an asset.
- Comfortable using SQL to check data where applicable, understand and write SQL code.
- Experience with integrating multiple enterprise systems such as CRM, ERP, data warehouses, and event streaming platforms.
- Ability to understand technical documentation and ask questions or challenge assumptions when needed.
- Familiarity with UML and BPMN for documenting workflows and system processes.
- Working experience in monitoring system health, improving performance, and resolving bottlenecks in large enterprise systems.
- Experience in project planning, managing budgets, and working with both Agile and Waterfall methodologies.
- Fluency in English for both verbal and written is a must.
- Relationship-building skills and a proactive, problem-solving mindset.
- Great communication skills are a must.
