National Case Support Specialist

INOVIO Pharmaceuticals, Inc.

National Case Coverage Specialist providing clinical and technical support for the SPRINT® PNS System. Collaborating with the Director of National Accounts for training and case coverage across the United States.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide procedure (in-person and remote) support for SPRINT® PNS
Ensure consistent delivery of SPRINT clinical best practices
Travel to accounts nationwide to provide case coverage when local support is unavailable or in markets without dedicated local representation
Support new account onboarding and case support in collaboration with the Director of National Accounts
Collaborate with territory leadership to support rapid adoption of SPRINT therapy
Provide hands-on training for physicians, advanced practice providers, and clinical staff with the goal of independent account delivery of SPRINT therapy
Deliver training to healthcare providers on: SPRINT therapy fundamentals, patient selection, procedural workflow, troubleshooting
Serve as a clinical resource for health care providers adopting SPRINT therapy
Support patient pre-education and follow-up support to ensure continuity of care throughout the SPRINT therapy period
Support patient experience initiatives when needed
Assist Director and SPRcare to ensure new provider account set-up execution
Assist with Purchase Order Collection
Ensure proper inventory at Independent Accounts or accounts with commercial stocking
May accompany Director or Sales Leadership on sales calls
May provide training and support to new field clinical specialists/case support specialists
Assist in creating/managing leads, contacts, and accounts in SFDC
Assist in the development, distribution, and key reporting metrics of email campaigns
Must keep all credentialing requirements current
Performs other related duties as assigned
Complies with all aspects of the Corporate Compliance Program
Submits product complaints in accordance with company procedures

Requirements

What you’ll need

Bachelor’s degree in healthcare, clinical science, or related field
Medical device clinical support experience
Experience supporting interventional pain, neuromodulation, or implantable therapies
Experience working in procedural environments (OR, ASC, or procedure suites)
Ability to travel extensively

Benefits

Comp & perks

medical, dental, vision, short- and long-term disability insurances
life insurance
401k matching
paid time off
holiday pay
wellness activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical supportpatient educationprocedural workflowtroubleshootinginventory managementlead managementemail campaign developmentcredentialingcase coveragetraining delivery

Soft Skills

collaborationcommunicationorganizational skillsindependencepatient experience focusadaptabilityleadershipproblem-solvinginterpersonal skillssupportive training

Certifications

Bachelor’s degree in healthcareBachelor’s degree in clinical science