Inova Health

Senior Program Manager

Inova Health

full-time

Posted on:

Location Type: Hybrid

Location: Virginia • United States

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Job Level

Senior

About the role

  • Effectively plans, develops, implements, and evaluates budget. Monitors and manages budget.
  • Prepares market surveys and analysis of competitors.
  • Develops products and marketing strategies to promote the program, increase participation, and ensure effectiveness.
  • Performs annual market review of services to evaluate demand, pricing, market differentiation, and strategies. Uses a planning process to evaluate demand for new or revised services.
  • Oversees appropriate reports to effectively communicate program outcomes and successes for internal and external promotion and requirements.
  • Systematically identifies population/business needs and requirements.
  • Demonstrates effective communication including annual goals, 90-day plans, rounding, and "thank you" notes.
  • Demonstrates leadership and expertise in the management of quality improvement processes, compliance, consultation, and mentoring of others.
  • Plans, develops and implements program evaluations. Leads the credentialing and/or regulatory process.
  • Ensures compliance with regulatory requirements.
  • Demonstrates that the program reaches and serves the target audience.
  • May perform additional duties as assigned.

Requirements

  • Experience - Five years of relevant professional experience
  • Education - Bachelor’s degree in relevant field (or 4 years of experience in lieu of degree)
  • Strong healthcare operations background, with hands‑on experience managing clinical or non‑clinical programs, workflows, staffing considerations, and daily operational challenges
  • Demonstrated ability to identify operational gaps, inefficiencies, or risks and proactively recommend and implement process improvement solutions
  • Experience collaborating closely with clinical teams, operational leaders, finance, marketing, and compliance to support program delivery and growth
  • Ability to lead cross‑functional initiatives across multiple programs to improve patient access, quality, and outcomes
  • Strong communication skills with the ability to engage effectively with frontline staff, physicians, leadership, and external partners
  • Comfortable operating in a fast‑paced healthcare environment, balancing strategic priorities with day‑to‑day operational support.
Benefits
  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementmarket analysisproduct developmentmarketing strategiesprogram evaluationquality improvement processesregulatory complianceprocess improvementoperational managementclinical program management
Soft Skills
effective communicationleadershipmentoringcollaborationstrategic planningproblem-solvingengagementadaptabilityinterpersonal skillsinitiative