Oracle Cloud Technical Support Consultant

Inoapps

Oracle Cloud Technical Support Consultant providing managed services support across Oracle ERP, SCM, and HCM Cloud. Focus on diagnosis, resolution, and implementation of technical fixes in a hands-on role.

Posted 5/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudERPOracleOracle ERPSQL

About the role

Key responsibilities & impact

Provide technical support for Oracle Cloud ERP/SCM/HCM, including incident triage, defect resolution, and minor enhancements within a managed services model.
Design, develop and support technical components including data extracts, queries, SQL/PLSQL routines, and platform artefacts (including OTBI, BI Publisher, HCM Extracts and OACS where applicable).
Monitor, troubleshoot and resolve technical issues across data access, security, performance, integrations/data movement, and downstream consumption.
Perform root cause analysis, implement permanent fixes, and produce clear technical remediation notes and knowledge base articles.
Provide technical guidance on development standards, patterns, and methodologies (coding standards, performance optimisation, security-by-design).
Collaborate with cross-functional teams to capture requirements and deliver scalable technical solutions, including small change requests and continuous improvement items.
Produce and maintain technical specifications for delivered components, including logic, data sources, transformations, security model, and operational support notes.
Execute unit testing and validation to ensure technical integrity, data consistency and reliability of delivered components.
Support and enhance existing technical solutions, implementing optimisations and standardisation to reduce incidents and improve service stability.
Work with Oracle Support and internal stakeholders to drive resolution of complex technical issues, including raising SRs and providing diagnostics/evidence.
Create and maintain technical documentation and provide practical guidance/training to internal teams and end users as required.

Requirements

What you’ll need

5+ years of hands-on experience supporting and delivering technical solutions in Oracle ERP/SCM/HCM Cloud environments.
Strong experience with Oracle Cloud technical tooling including SQL/PLSQL, data extraction, and working knowledge of Oracle Cloud data structures and security model.
Practical experience delivering and supporting components such as OTBI, BI Publisher, HCM Extracts and OACS (as part of broader technical delivery/support).
Strong understanding of Oracle Cloud data models across ERP/SCM/HCM modules, including technical dictionaries, relationships, and data lineage.
Experience operating in a managed services / BAU support environment (incident management, prioritisation, SLAs, continuous improvement).
Excellent communication skills and ability to collaborate across technical and functional teams.
Comfortable working in a fast-paced, multi-tasking environment with periods of high pressure.
Flexibility to support evolving Oracle Cloud technologies and changing technical delivery approaches.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Inoapps Website LinkedIn All Job Openings 201 - 500 employees Founded 2006 🏢 Enterprise ☁️ SaaS 💰 Venture Round on 2013-09 Enterprise
SaaS
Healthcare Inoapps is a technology and consulting firm specializing in Oracle solutions. They offer a range of services, including managed services, cloud implementations, strategic consulting, and AI-driven applications. With expertise in various industries such as energy, healthcare, and higher education, Inoapps aims to optimize the use of Oracle technology for businesses across the globe. Oracle Cloud Technical Support Consultant Job not on LinkedIn 🔥 3 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Cloud ERP Oracle Oracle ERP SQL Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide technical support for Oracle Cloud ERP/SCM/HCM, including incident triage, defect resolution, and minor enhancements within a managed services model.
Design, develop and support technical components including data extracts, queries, SQL/PLSQL routines, and platform artefacts (including OTBI, BI Publisher, HCM Extracts and OACS where applicable).
Monitor, troubleshoot and resolve technical issues across data access, security, performance, integrations/data movement, and downstream consumption.
Perform root cause analysis, implement permanent fixes, and produce clear technical remediation notes and knowledge base articles.
Provide technical guidance on development standards, patterns, and methodologies (coding standards, performance optimisation, security-by-design).
Collaborate with cross-functional teams to capture requirements and deliver scalable technical solutions, including small change requests and continuous improvement items.
Produce and maintain technical specifications for delivered components, including logic, data sources, transformations, security model, and operational support notes.
Execute unit testing and validation to ensure technical integrity, data consistency and reliability of delivered components.
Support and enhance existing technical solutions, implementing optimisations and standardisation to reduce incidents and improve service stability.
Work with Oracle Support and internal stakeholders to drive resolution of complex technical issues, including raising SRs and providing diagnostics/evidence.
Create and maintain technical documentation and provide practical guidance/training to internal teams and end users as required. 🎯 Requirements
5+ years of hands-on experience supporting and delivering technical solutions in Oracle ERP/SCM/HCM Cloud environments.
Strong experience with Oracle Cloud technical tooling including SQL/PLSQL, data extraction, and working knowledge of Oracle Cloud data structures and security model.
Practical experience delivering and supporting components such as OTBI, BI Publisher, HCM Extracts and OACS (as part of broader technical delivery/support).
Strong understanding of Oracle Cloud data models across ERP/SCM/HCM modules, including technical dictionaries, relationships, and data lineage.
Experience operating in a managed services / BAU support environment (incident management, prioritisation, SLAs, continuous improvement).
Excellent communication skills and ability to collaborate across technical and functional teams.
Comfortable working in a fast-paced, multi-tasking environment with periods of high pressure.
Flexibility to support evolving Oracle Cloud technologies and changing technical delivery approaches. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Support Team Lead 🔥 2 hours ago Sumsub 501 - 1000 📋 Compliance ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Team Lead for B2B L2 Support at Sumsub, overseeing Technical Support Specialists and managing complex client issues. Leading a high-performance team in a fully remote environment. 🇺🇸 United States – Remote 💰 $30M Series B - Sumsub on 2022-12 ⏰ Full Time 🟠 Senior 📞 Support Engineer SQL Deployment Support Technician 🕒 2 days ago Rockwell Automation 10,000+ employees 🔒 Cybersecurity Website LinkedIn All Job Openings Deployment Support Technician supporting customer AMR systems for Rockwell Automation. Delivering training, troubleshooting, and on-site support while collaborating with Project Management and engineering teams. 🇺🇸 United States – Remote 💵 $51k - $76.4k / year 💰 Grant on 2023-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Linux Technical Support Engineer II – Scores Software Team 🕒 2 days ago FICO 1001 - 5000 💸 Finance 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Technical Support Engineer providing AWS Cloud support for FICO® Score products. Engage in troubleshooting, documentation, and team coordination within a distributed environment. 🇺🇸 United States – Remote 💵 $86.1k - $135.3k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer AWS Cloud Java Python Controls Engineer – Technical Support 🕒 2 days ago KION Group 10,000+ employees 🚗 Transport 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Controls Engineer providing remote technical support in the material handling sector. Involves troubleshooting, customer service, and some travel to customer locations for support. 🇺🇸 United States – Remote 💵 $88.4k - $132.6k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer Controls Engineer – Technical Support 🕒 2 days ago KION Group 10,000+ employees 🚗 Transport 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Controls Engineer providing technical support remotely for Dematic's customers in material handling systems. Involves troubleshooting support, schematic troubleshooting, and system integration collaboration. 🇺🇸 United States – Remote 💵 $88.4k - $132.6k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SQLPLSQLdata extractionOTBIBI PublisherHCM ExtractsOACSroot cause analysisunit testingperformance optimisation

Soft Skills

communicationcollaborationflexibilityproblem-solvingtime managementadaptabilityattention to detailtechnical guidancetrainingcontinuous improvement