Innovetive Petcare

Specialty Veterinary Client Service Representative

Innovetive Petcare

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $18 - $20 per hour

Job Level

Junior

About the role

  • Greet clients with warmth and empathy in stressful situations
  • Answer phones, schedule appointments, and manage patient check-ins/outs
  • Collect payments and explain financial transactions clearly and professionally
  • Maintain accurate medical records and ensure hospital cleanliness
  • Collaborate closely with veterinary staff to support patient care
  • Full-time schedule: 5 shifts per week, 12 hours each
  • Dedicated to Specialty Department supporting Internal Medicine, Surgery, and other advanced services

Requirements

  • 1 year previous experience in a veterinary, or 2 years in human medicine preferred
  • Excellent communication and problem-solving skills
  • Ability to remain calm and compassionate in emotional or high-pressure situations
  • Strong organizational skills and attention to detail
  • Flexibility to work evenings, weekends, and holidays