Director of Project Management
Innovative Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Rochester • New York • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSCloud
About the role
- Lead, mentor, and develop a team of Project Managers
- Establish career development paths and growth opportunities
- Conduct regular performance reviews and provide continuous feedback
- Foster a collaborative culture focused on client success
- Recruit and retain top project management talent
- Define and standardize project management methodologies
- Create and maintain project templates, tools, and best practices
- Develop and implement project governance frameworks
- Establish project risk management processes
- Continuously improve delivery processes based on lessons learned
- Oversee resource allocation across multiple client engagements
- Balance team workloads and optimize utilization
- Coordinate with delivery teams to ensure appropriate staffing
- Plan for capacity needs based on sales pipeline and forecasts
- Collaborate with other department leaders on cross-functional resourcing
- Ensure consistent, high-quality project delivery
- Oversee project health and intervene when necessary
- Maintain high client satisfaction scores
- Identify and resolve delivery issues before they impact client relationships
- Serve as escalation point for complex client situations
- Track and report on key performance metrics for the PMO
- Manage project profitability and financial performance
- Identify opportunities for increased efficiency and cost savings
Requirements
- Minimum of 10+ years of experience in project management, with at least 5 years in a leadership role
- Proven experience building and optimizing a project management office in a professional services environment
- A strong comprehension of the AWS Partner Ecosystem, preferably with a minimum of 2 years working experience at an AWS partner
- Experience with AWS cloud projects or similar technology transformations
- Strong understanding of project management methodologies (Agile, Scrum, Waterfall)
- High proficiency with project management tools and systems (e.g., Jira, Smartsheet)
- Track record of successful project delivery within scope, budget, and timeline
- Experience with resource management and capacity planning
- Demonstrated ability to manage client relationships and expectations
- Demonstrated ability to balance business outcomes with technical implementation
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementproject governancerisk managementresource managementcapacity planningproject deliveryfinancial performanceefficiency improvementAWS cloud projectsproject management methodologies
Soft skills
leadershipmentoringcollaborationclient relationship managementperformance feedbackproblem solvingteam optimizationcommunicationstaffing coordinationclient satisfaction