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Manager, Business Analytics
InnovaccerManager leading healthcare analytics and Tableau reporting for Innovaccer, a healthcare data intelligence company. Translating customer questions into actionable insights while improving data quality, automation, and reporting operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and maintaining Tableau dashboards, advanced SQL query optimization, and effective data analytics to support healthcare reporting initiatives. Proficient in collaborating across teams to resolve data issues and enhance reporting accuracy while managing documentation and handover processes.
Highest-signal resume keywords
Tableau Dashboard DevelopmentAdvanced SQL SkillsData AnalyticsJira Ticket ManagementHealthcare Data Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLPythonTableauData VisualizationData Quality InvestigationL2-Level DebuggingAutomation OpportunitiesScheduling JobsDocument VersioningFinancial Reporting
Soft Skills
Excellent Communication SkillsTeam ManagementCollaboration
Tools & Technologies
InformaticaDatabricksJira
Industry Keywords
Healthcare DataClaims DataEHRPharmacy DataIncident ManagementTransition ManagementProblem Management
Tech Stack
Tools & technologiesInformaticaPythonSQLTableau
About the role
Key responsibilities & impact- Lead analytics and reporting initiatives supporting healthcare customers
- Sync with the Pharmacy Customer Success team to understand reporting priorities and requests
- Build, maintain, and troubleshoot Tableau dashboards
- Sync Tableau data with the underlying data warehouse to keep reporting accurate and current
- Use SQL and Python to investigate and solve data quality issues and reporting discrepancies
- Design dashboards and reports using effective visualizations and layouts to communicate insights
- Support data warehouse operations in Informatica and Databricks
- Translate customer and business questions into actionable, decision-ready reporting
- Handle data issues, analytics and product tickets, and collaborate with teams to resolve them
- Perform L2-level debugging and provide initial analysis conclusions on P1 issues
- Initiate and contribute to automation opportunities to reduce manual effort
- Work with scheduling jobs and scripts, including modifying them
- Maintain document versioning aligned with product versions
- Own the handover process with the Lead and Manager
- Handle customer issues in daily/weekly meetings, work on Jira tickets, and monitor Jira queues to meet SLAs
Requirements
What you’ll need- Experience handling data issues, analytics and product tickets, and collaborating across teams
- L2-level debugging skills for P1 issues
- Understanding of incident, transition, and problem management
- Experience working with scheduling jobs and scripts and modifying them
- Ability to maintain document versioning aligned with product versions
- Ability to own the handover process with the Lead and Manager
- Experience working with Jira tickets, monitoring Jira queues, and meeting SLAs
- Advanced SQL skills, including writing and optimizing complex queries
- 5+ years of hands-on experience building and maintaining Tableau dashboards
- Strong data analytics skills
- Experience with financial reporting
- Working knowledge of healthcare data, such as claims, EHR, or pharmacy data
- Excellent written and verbal communication skills
- Previous team management or mentoring experience preferred
Benefits
Comp & perks- PTO benefit accrual of 20 days per year
- Parental leave
- Monetary incentives and recognition through rewards programs
- Medical, dental, and vision benefits
- 100% company-sponsored short- and long-term disability insurance
- Basic life insurance
- Discounted legal aid options
- Discounted pet insurance options