Innovaccer

AI Forward Deployed Engineer – Lead

Innovaccer

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

CloudDistributed Systems

About the role

  • Hire, develop, and lead a high-caliber team of AI Forward Deployed Engineers with healthcare domain depth.
  • Define the AI FDE operating model, engagement patterns, and delivery standards for healthcare customers.
  • Create a culture of speed, accountability, technical excellence, and patient-impact awareness.
  • Establish clear career paths, skill expectations, and performance metrics for FDEs.
  • Own end-to-end success of AI deployments at healthcare customers—from discovery to production.
  • Partner directly with CIOs, CMIOs, CTOs, clinical leaders, data leaders, and operations executives.
  • Act as the executive escalation point for complex AI delivery, data, and adoption challenges.
  • Ensure AI solutions are clinically safe, operationally usable, and embedded in real healthcare workflows.
  • Provide hands-on technical leadership across agentic AI architectures applied to healthcare use cases.
  • Drive adoption of modern frameworks and patterns, including: LangGraph, CrewAI, AutoGen, Semantic Kernel, LlamaIndex Agents, Haystack, Workflow orchestration platforms such as n8n, Temporal, Prefect, Dagster, MCP (Model Context Protocol), function calling, and tool-using agents.
  • Ensure AI agents are designed with strong guardrails and failure handling, human-in-the-loop workflows, explainability and auditability, healthcare-grade observability and logging.
  • Translate customer-specific healthcare AI solutions into reusable Gravity platform capabilities.
  • Influence the Gravity AI roadmap based on real-world healthcare deployments.
  • Partner with Product, Engineering, Security, Compliance, and Privacy teams to ensure HIPAA-aligned AI deployments.
  • Ensure learnings from healthcare deployments are captured and upstreamed. Outcomes, Adoption & Scale.
  • Own success metrics for AI FDE engagements, including: Time-to-value for healthcare customers, Adoption and usage by clinical and operational users, Stability, reliability, and data quality, Customer satisfaction (NPS/CSAT).
  • Drive repeatable AI deployment playbooks that scale across healthcare customers.
  • Ensure AI delivery compounds into long-term platform value, not one-off implementations.

Requirements

  • 12–18+ years of experience in software engineering, applied AI, customer engineering, or platform delivery.
  • Demonstrated healthcare experience working with: Health systems, payers, or life sciences organizations; Clinical, operational, or analytics workflows; Healthcare data platforms or health IT systems.
  • Proven experience building and leading customer-facing engineering teams.
  • Deep hands-on understanding of LLMs and agentic AI systems.
  • Strong familiarity with modern agentic and orchestration frameworks (LangGraph, AutoGen, CrewAI, n8n, Temporal, etc.).
  • Strong software engineering fundamentals (APIs, distributed systems, cloud architectures).
  • Experience deploying AI solutions in production, regulated healthcare environments.
  • Executive presence with ability to engage CIOs, CMIOs, CTOs, and healthcare executives.
  • Ability to balance speed of execution with healthcare-grade rigor and compliance.
Benefits
  • Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
  • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
  • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
  • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software engineeringapplied AIcustomer engineeringplatform deliveryLLMsagentic AI systemsAPIsdistributed systemscloud architecturesAI solution deployment
Soft skills
leadershipteam developmentexecutive presencecommunicationaccountabilitytechnical excellencespeed of executionperformance metricscustomer engagementinfluence