Director, Product Management
Capital One
Job Level
Senior
About the role
- Take ownership of expanding payer programs, increasing earning opportunities, and maximizing adoption of EQUIPP Web and Copilot
- Develop and execute a comprehensive product strategy for payer programs aligned with business objectives
- Create and maintain detailed product roadmaps that prioritize high-impact initiatives
- Analyze market trends, competitive landscape, and customer needs to identify growth opportunities
- Define value propositions and positioning strategies for payer programs solutions
- Manage the complete product lifecycle from conception to launch and optimization
- Lead cross-functional teams including engineering, design, data science, and clinical teams
- Translate business requirements into detailed product specifications and user stories
- Prioritize features and enhancements using data-driven frameworks (MoSCoW, RICE, etc.)
- Oversee product launches and go-to-market strategies
- Drive revenue optimization through innovative program design and feature development
- Develop strategies to increase pharmacy participation and engagement in payer programs
- Design and implement initiatives to expand earning opportunities within programs
- Optimize EQUIPP Web and Copilot user experience to drive adoption and retention
- Analyze performance metrics, conduct A/B testing, and implement continuous improvement strategies
- Collaborate with pharmacy partners, payers, and internal stakeholders to gather feedback and ensure clinical and regulatory compliance
- Present product vision, roadmaps, and performance updates to senior leadership
- Work closely with sales, marketing, and business development teams to support revenue growth
- Establish and monitor KPIs for product success and business impact
Requirements
- Bachelor’s degree in business, Engineering, Computer Science, Healthcare, or related field
- 4+ Years of product management experience, preferably in healthcare technology, SaaS, or pharmacy/payer solutions
- Proven track record of driving product growth and achieving business objectives
- Healthcare Domain Knowledge: Understanding of healthcare/pharmacy operations, payer dynamics, and value-based care models
- Product Management Expertise: Experience with agile development, product lifecycle management, and go-to-market strategies
- Strategic Thinking: Ability to develop long-term vision while executing tactical initiatives
- Data Analysis: Proficiency in analytics tools, metrics interpretation, and data-driven decision making
- Technical Acumen: Understanding of software development processes, APIs, and platform integrations
- Leadership: Proven ability to lead cross-functional teams and influence without authority
- Communication: Exceptional written and verbal communication skills with ability to present to senior stakeholders
- Problem-Solving: Strong analytical and critical thinking skills with a customer-centric approach
- Project Management: Experience managing complex projects with multiple stakeholders and dependencies
- Business Acumen: Understanding of revenue models, P&L management, and business strategy
- Work authorization: Innovaccer participates in the E-Verify program to confirm employment eligibility of U.S.-based hires
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