Innodata Inc.

Account Growth Lead – Delivery, Sales

Innodata Inc.

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Job Level

Senior

About the role

  • Own and grow assigned enterprise accounts with clear revenue and margin targets
  • Ensure successful delivery outcomes and high customer satisfaction
  • Identify expansion opportunities aligned to client business priorities
  • Drive structured account planning, pipeline development, and forecasting
  • Partner with delivery leadership to ensure performance, quality, and retention
  • Improve Net Revenue Retention (NRR) and long-term account value

Requirements

  • 8+ years in enterprise sales, account management, or customer success within IT services, AI, data, or digital transformation
  • Proven experience managing a $10M+ account portfolio
  • Demonstrated 20–50% YoY growth in existing accounts via upsell and cross-sell
  • Strong background in both delivery oversight and commercial expansion
  • Experience managing executive stakeholders (VP/SVP/C-level)
  • Strong contract negotiation, SOW structuring, and revenue forecasting skills
  • Ability to build multi-threaded relationships across business and technical teams
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successrevenue forecastingcontract negotiationSOW structuringpipeline developmentdelivery oversightupsellcross-sellenterprise sales
Soft Skills
customer satisfactionrelationship buildingstakeholder managementaccount planningperformance managementquality assuranceorganizational skillscommunication skillsstrategic thinkingnegotiation skills