Inngest

Engineer

• Own escalated support from L1: investigate, reproduce, and resolve complex technical issues before they ever need to reach an engineer.
• Debug hard problems — read logs, trace execution, reproduce issues locally, and get to root cause. Use modern tools (including AI agents where helpful) to accelerate investigation.
• Write clear, well-documented Linear tickets when bugs need engineering attention: repro steps, impact, hypothesis, everything an engineer needs to jump in without context.
• Communicate directly with users throughout an investigation — setting expectations, sharing findings, and closing the loop.
• Spot patterns across tickets and bring them to product discussions — recurring issues are product signals.
• Contribute to internal debugging tooling, including APIs, dashboards, triage AI agents or similar.
• Improve internal and public-facing documentation based on what you learn every day.

Support Escalations Engineer

Brand Designer

• Bring Inngest's brand to life across marketing, sales, and community
• Execute on a wide range of deliverables with design team
• Digital, Physical, and Experiential design responsibilities
• Ensure brand consistency across various projects

Infrastructure Engineer

• Collaborate with other engineers to architect core systems for Inngest, including message streams, real-time connectivity to external clients, consistent hashing caches, etc.
• Collaborate with systems engineers to help develop our execution engine, state store, etc. (in Go)
• Develop internal tooling (in Go) to manage our systems
• Provision and monitor systems on public clouds, bare metal, and, in the future, our own hardware.
• Ensure our systems are up to date and secure

Blockchain Engineer

• Architect and implement solutions in our queueing layer, state store, and execution layer (eg. concurrency over time, or function debounce)
• Plan and implement improvements on throughput, and latency at hundreds of thousands to millions of requests per second
• Contribute to systems architecture and infrastructure changes as we grow
• Collaborate with team members to expose internal data across metrics stores, APIs, and customer dashboards we host in our cloud UI
• Work with backend engineers to design APIs that can be used across the Inngest cloud dashboard, dev server and CLIs
• Dogfood the Inngest product and develop ideas for improvements, features, or integrations
• Communicate with our users through Github, email and Discord
• Write technical specs for features and documentation for our users

Support Escalations Engineer

Brand Designer

Infrastructure Engineer

Distributed Systems Engineer – Platform