Bilingual Client Intake Specialist

Inner Circle Autism Network

Client Intake Specialist coordinating the admission process for Inner Circle Autism Network. Ensuring clients transition efficiently to services with high attention to detail and communication.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $44,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate all stages of the client intake process from initial inquiry through admission, ensuring timely communication, accurate documentation, and resolution to barriers.
Manage an active and dynamic caseload of prospective clients and ensure timely progression through all stages of the intake process.
Responsible for receiving initial service inquiries and communicating through a variety of channels including phone, text, email, fax, and web-based patient management and CRM systems.
Communicate and coordinate with key internal and external stakeholders to facilitate successful client admissions and census growth including Inner Circle Autism Network clinical and operational staff and external physicians, case managers, therapists, guardians, and funding source representatives.
Identify and address barriers to admission with families, funding sources, providers, and internal stakeholders.
Manage regular and timely communication with client guardians including initial intake calls, scheduling tours and assessments, and informing about intake status.
Gather and document information about potential clients including demographics, funding sources, client needs, and required paperwork in accordance with local, state, federal, and ICAN policies.
Educate clients and families on ABA services, programs, and the intake process and answer questions related to Inner Circle Autism Network.
Maintain accurate and complete client records, documentation, and status updates across practice management, CRM, and other organizational systems.
Verify client insurance benefits, communicate coverage with client guardians, and coordinate with internal billing teams to ensure insurance requirements for admission have been met.
Provide exceptional customer service and support to clients throughout the intake process.
Maintain strict confidentiality standards in accordance with federal HIPAA regulations, state privacy rules, and Inner Circle Autism Network privacy policies.
Other job duties as assigned.

Requirements

What you’ll need

Preferred bilingual proficiency in English and Spanish.
2+ years of experience in patient-facing roles within healthcare, behavioral health, social services, client services, or intake operations.
Knowledge of Applied Behavior Analysis (ABA) principles and practices preferred.
Strong communication, organizational, customer service, and interpersonal skills.
Demonstrated ability to maintain accuracy, attention to detail, and productivity while managing multiple priorities in a fast-paced environment.
Strong critical thinking and problem-solving skills, with the ability to analyze information, identify solutions, and make sound decisions independently.
Demonstrated ability to take initiative, follow through on tasks, and drive issues to resolution with minimal supervision.
Ability to adapt to changing priorities, processes, and client needs while maintaining professionalism and accuracy.
Proficiency in Microsoft 365 applications including Word, Excel, Teams, Outlook, and OneNote.
Experience with CentralReach or similar practice management systems and Monday CRM or similar customer relationship management platforms preferred.
Demonstrated ability to learn and effectively utilize multiple technology platforms, databases, and communication systems.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Inner Circle Autism Network Website LinkedIn All Job Openings 51 - 200 employees 📚 Education 👥 B2C 🧘 Wellness Education
B2C
Wellness <Inner Circle Autism Network> is a provider of play-based, center-based Applied Behavior Analysis (ABA) therapy for children with autism, serving families across multiple U. S. states (including Arkansas, Oklahoma, Nebraska, and North Carolina). The organization offers individualized, BCBA-led treatment plans and services focused on language, communication, social skills, daily living skills, school readiness, and caregiver training, and helps families with insurance navigation and multilingual support. Inner Circle emphasizes hands-on, themed learning spaces, family partnership, and care coordination to create a welcoming, safe environment for children ages roughly 2–10. Bilingual Client Intake Specialist Job not on LinkedIn 🔥 4 minutes ago 🇺🇸 United States – Remote 💵 $44k - $55k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinate all stages of the client intake process from initial inquiry through admission, ensuring timely communication, accurate documentation, and resolution to barriers.
Manage an active and dynamic caseload of prospective clients and ensure timely progression through all stages of the intake process.
Responsible for receiving initial service inquiries and communicating through a variety of channels including phone, text, email, fax, and web-based patient management and CRM systems.
Communicate and coordinate with key internal and external stakeholders to facilitate successful client admissions and census growth including Inner Circle Autism Network clinical and operational staff and external physicians, case managers, therapists, guardians, and funding source representatives.
Identify and address barriers to admission with families, funding sources, providers, and internal stakeholders.
Manage regular and timely communication with client guardians including initial intake calls, scheduling tours and assessments, and informing about intake status.
Gather and document information about potential clients including demographics, funding sources, client needs, and required paperwork in accordance with local, state, federal, and ICAN policies.
Educate clients and families on ABA services, programs, and the intake process and answer questions related to Inner Circle Autism Network.
Maintain accurate and complete client records, documentation, and status updates across practice management, CRM, and other organizational systems.
Verify client insurance benefits, communicate coverage with client guardians, and coordinate with internal billing teams to ensure insurance requirements for admission have been met.
Provide exceptional customer service and support to clients throughout the intake process.
Maintain strict confidentiality standards in accordance with federal HIPAA regulations, state privacy rules, and Inner Circle Autism Network privacy policies.
Other job duties as assigned. 🎯 Requirements
Preferred bilingual proficiency in English and Spanish.
2+ years of experience in patient-facing roles within healthcare, behavioral health, social services, client services, or intake operations.
Knowledge of Applied Behavior Analysis (ABA) principles and practices preferred.
Strong communication, organizational, customer service, and interpersonal skills.
Demonstrated ability to maintain accuracy, attention to detail, and productivity while managing multiple priorities in a fast-paced environment.
Strong critical thinking and problem-solving skills, with the ability to analyze information, identify solutions, and make sound decisions independently.
Demonstrated ability to take initiative, follow through on tasks, and drive issues to resolution with minimal supervision.
Ability to adapt to changing priorities, processes, and client needs while maintaining professionalism and accuracy.
Proficiency in Microsoft 365 applications including Word, Excel, Teams, Outlook, and OneNote.
Experience with CentralReach or similar practice management systems and Monday CRM or similar customer relationship management platforms preferred.
Demonstrated ability to learn and effectively utilize multiple technology platforms, databases, and communication systems. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Member Care Advisor, Spanish Bilingual 🔥 19 minutes ago Better Health Partnership 1 - 10 ⚕️ Healthcare Insurance 🌍 Social Impact 🤝 Non-profit Website LinkedIn All Job Openings Member Care Advisor managing patient inquiries and support requests in a remote capacity. Fluent Spanish speaking role focused on delivering healthcare assistance for chronic conditions. 🇺🇸 United States – Remote 💵 $22 - $25 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💬 Bilingual 🗣️🇪🇸 Spanish Required Bilingual Leasing Agent 🔥 59 minutes ago Prospect Equities® 501 - 1000 🏠 Real Estate ☁️ SaaS Website LinkedIn All Job Openings Bilingual Leasing Agent responsible for managing leads, property showings, and closing deals in real estate brokerage. Candidates must be fluent in Mandarin and English and authorized to work in the U.S. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💬 Bilingual 🗣️🇨🇳 Chinese Required Behavioral Health Clinician – Crisis Assessment, Care Navigation, Bilingual Spanish Speaking 🔥 9 hours ago Lyra Health 501 - 1000 ⚕️ Healthcare Insurance ☁️ SaaS 👥 HR Tech Website LinkedIn All Job Openings Behavioral Health Clinician role focused on crisis assessment and connection to care via phone. Supporting clients with complex behavioral health issues remotely and ensuring their safety. 🇺🇸 United States – Remote 💵 $41 / hour 💰 $235M Series F on 2022-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required Bilingual Care Coordinator 🔥 10 hours ago Cosán Group 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS 🧘 Wellness Website LinkedIn All Job Openings Care Coordinator managing a panel of patients and providing health coaching remotely at Cosán. Engaging with patients and clinical teams to ensure continuity of care and improve health outcomes. 🇺🇸 United States – Remote 💵 $16 - $19 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🗣️🇪🇸 Spanish Required Bilingual Member Service Specialist 🔥 16 hours ago Prime Therapeutics 1001 - 5000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals ☁️ SaaS Website LinkedIn All Job Openings Member Service Specialist interacting with Prime members, pharmacies, and doctors' offices. Providing support with order processing and account inquiries in a remote environment. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 💬 Bilingual 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor View More Bilingual Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Applied Behavior Analysis (ABA)patient intake processesdocumentation accuracyinsurance verificationclient record managementproblem-solvingcritical thinkingmultitaskingattention to detailcustomer service

Soft Skills

communicationorganizational skillsinterpersonal skillsinitiativeadaptabilityprofessionalismtime managementconfidentialitycustomer supportdecision making