VP, Strategic Accounts – Healthcare
Inmar Intelligence
full-time
Posted on:
Location Type: Office
Location: Winston Salem • Illinois, Massachusetts, New York, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $181,720 - $302,866 per year
Job Level
Lead
About the role
- Serve as executive sponsor for Inmar’s strategic healthcare clients, representing the company in executive forums, business reviews, and escalations.
- Partner with account leaders to create and execute multi-year strategic account plans aligned with client objectives and Inmar’s enterprise goals.
- Lead the development of account management frameworks, playbooks, and governance models to strengthen account strategy discipline across Client Excellence.
- Partner with Product, Operations, Marketing, and Finance to ensure alignment of client strategies with new offerings, innovation initiatives, and enterprise growth plans.
- Identify and advise on emerging healthcare/life sciences opportunities to shape new offerings and extend client value.
- Lead, mentor, and develop account leaders and teams responsible for top-tier healthcare clients.
- Model leadership behaviors that reinforce client-centricity, collaboration, and innovation.
- Establish a culture of transparency, accountability, and excellence across Client Excellence teams.
- Support adoption of emerging products and services by advising clients on value opportunities and shaping offerings for strategic relevance.
- Provide strategic input on deal structures, renewals, and complex contracting in partnership with Legal, Finance, and Commercial teams.
- Represent the voice of the client in enterprise-level initiatives, ensuring client needs inform product, service, and operational strategies.
- Build trust-based executive relationships that position Inmar as a long-term partner and advisor.
- Oversee the development and use of client health metrics (retention, adoption, ROI, satisfaction).
- Interpret client feedback and market data to inform account strategies and organizational priorities.
- Ensure decision-making is data-driven, balancing financial outcomes with client value and experience.
Requirements
- 12+ years of progressive leadership experience in strategic accounts, customer success, or enterprise client management, preferably within healthcare.
- Proven executive client engagement experience with Retail, Wholesale, Life Science hospitals, retailers, wholesalers, and/or consumer healthcare organizations.
- Strong knowledge of healthcare ecosystem dynamics; life sciences background a plus.
- Demonstrated success in account strategy planning, client retention, and growth initiatives at scale.
- Experience shaping contracting strategies and providing input on complex deal structures.
- Strong leadership, communication, and executive presence with ability to influence senior stakeholders.
- Bachelor’s degree required; advanced degree (MBA, MHA, or related) strongly preferred.
Benefits
- Medical, Dental, and Vision insurance
- Basic and Supplemental Life Insurance options
- 401(k) retirement plans with company match
- Health Spending Accounts (HSA/FSA)
- Flexible time off and 11 paid holidays
- Family-building benefits, including Maternity, Adoption, and Parental Leave
- Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
- Wellness and Mental Health counseling services
- Concierge and work/life support resources
- Adoption Assistance Reimbursement
- Perks and discount programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account management frameworksgovernance modelscontracting strategiesclient health metricsdata-driven decision-makingaccount strategy planningclient retentiongrowth initiatives
Soft skills
leadershipcommunicationexecutive presenceinfluencecollaborationclient-centricitymentoringtransparencyaccountabilitytrust-building
Certifications
Bachelor’s degreeMBAMHA