BCT – Full Time

Inktel Marketing

Customer Service Reservationist engaging customers in a proactive manner while working remotely. Requires bilingual proficiency in English and Spanish or Creole with a focus on customer satisfaction.

Posted 7/9/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $16 per hourWebsite

About the role

Key responsibilities & impact

Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.

Requirements

What you’ll need

BILINGUAL (Fully Fluent in English and Spanish or Creole)
Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Inktel Marketing Website LinkedIn All Job Openings 1 - 10 employees 🤝 B2B 🏢 Enterprise B2B
Enterprise Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes. BCT – Full Time Job not on LinkedIn 🔥 1 hour ago 🐊 Florida – Remote 💵 $16 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service. 🎯 Requirements
BILINGUAL (Fully Fluent in English and Spanish or Creole)
Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Virtual Family Nurse Practitioner – Overnights 🔥 1 hour ago One Medical 1001 - 5000 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Virtual Family Nurse Practitioner delivering tele-health services for One Medical patients. Working full-time overnight shifts while collaborating with a virtual medical team. 🇺🇸 United States – Remote 💵 $73 - $81 / hour 💰 Secondary Market on 2019-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🦅 H1B Visa Sponsor Senior Underwriter – Artisan E&S 🔥 2 hours ago Tokio Marine HCC 1001 - 5000 🤝 B2B 💸 Finance Website LinkedIn All Job Openings Senior Underwriter evaluating insurance applications for Tokio Marine HCC in specialty insurance. Focused on assessing risk and developing relationships to support business growth. 🇺🇸 United States – Remote 💵 $94.2k - $164.3k / year ⏰ Full Time 🟠 Senior 🦅 H1B Visa Sponsor Customer Connections Representative I 🔥 3 hours ago Cincinnati Children's 10,000+ employees 🤝 Non-profit 📚 Education Website LinkedIn All Job Openings Customer Connections Representative in charge of patient safety, registration, and scheduling services for Cincinnati Children's. Aiming for quality service and compliance with regulatory standards. 🇺🇸 United States – Remote 💵 $17 - $20 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior Neuroscience Specialist, Health and Science Professional 🔥 3 hours ago Pfizer 10,000+ employees Website LinkedIn All Job Openings Increase territory sales and develop customer relationships as a Neuroscience Specialist. Engage in product promotion and utilize digital tools for effective business strategies in healthcare. 🇺🇸 United States – Remote 💵 $76k - $199.6k / year 💰 Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor Area Rare Cardiac Specialist, San Francisco 🔥 3 hours ago Pfizer 10,000+ employees Website LinkedIn All Job Openings Senior Health & Science Specialist at Pfizer, engaging cardiology teams to drive sales and patient access for Rare Cardiac products. 🇺🇸 United States – Remote 💰 Post-IPO Debt on 2023-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🦅 H1B Visa Sponsor 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Active ListeningResourcefulnessPositive AttitudeDependabilityTeam Player