Scheduler, Dispatch Agent

Scheduler/Dispatch Agent managing daily passenger transit routes in Ft. Lauderdale for Inktel.

Posted 6/30/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Key responsibilities & impact

Construct daily vehicle routes for safe productive passenger pick-ups and drop-off’s in a transit/paratransit environment.
Analyze historical route information, reviews travel patterns, scheduling efficiencies, improved timelines and overall performance to ensure quality service.
Analyze and adjust system routing parameters, as needed, for scheduling efficiencies.
Communicate effectively with management as it pertains to strategic objectives.
Organize and conduct activities to assure safe, cost-effective, on-time operating performance.
Tracks and reports adherence to run cut structure and communicates issue to management.

What you’ll need

Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications
Prior scheduling experience preferably in a paratransit transportation or messenger environment, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Route AnalysisSchedulingPerformance TrackingData AnalysisMultitasking

Soft Skills

ResourcefulnessPositive OutlookTeam PlayerDependabilityCuriosity