Housing Program Call Center Agent

Inktel Marketing

Independent contractors serving as Customer Service Specialists for Inktel. Handling customer inquiries through phone, email, and chat with excellent service expectations.

Posted 6/11/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Answer incoming contacts from clients via phone, email, and chat
Promote products while meeting or exceeding customer expectations
Identify root cause of inquiries and maintain required product knowledge

Requirements

What you’ll need

1 year customer service experience in retail, hospitality, or call center
Bilingual in Spanish or French a plus
Excellent interpersonal, verbal & written skills
Must be flexible to work 8:00 AM - 5PM Eastern, Monday through Friday

Benefits

Comp & perks

Health insurance
401(k)
Flexible work arrangements
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

interpersonal skillsverbal skillswritten skillsflexibility