Inkitt

Product Designer

• Develop and communicate a unified design strategy that aligns with Inkitt’s product-led business goals and brand vision.
• Provide creative leadership and mentorship to the design team, fostering a culture of high-quality collaboration and innovation.
• Oversee and contribute to the design of our external-facing app, merchandise, advertising, logo, and paywall systems, ensuring consistency and excellence.
• Build strong cross-functional relationships, especially with product management and marketing, to align design initiatives with business priorities.
• Establish design standards and best practices that elevate design quality across all outputs.
• Collaborate with the founder, actively shaping the creative direction.

Head of Design

Customer Support

• As a member of our Customer Support team, provide world class written support to Galatea readers and CandyJar viewers
• Respond to customer inquiries via Zendesk, managing a volume of 100+ contacts per day while meeting our SLAs
• Act as an advocate for our customers, communicating their needs and problems cross-functionally throughout our org
• Independently navigate and solve routine customer issues using our internal tools, dashboards, and queries
• Escalate high priority issues to Product / Engineering teams via Slack and through daily meetings
• Draft and update articles for our Help Center to ensure that users have an option to resolve issues on their own

Customer Support Agent – 1-3 Month Contract

Consultant

• Identify and connect with buyers, acquisitions teams, and executives at TV networks and streaming platforms licensing films and series.
• Facilitate introductions and position projects for potential licensing opportunities.
• Provide strategic guidance on outreach, pitching, and deal development within the film and TV marketplace.
• Support communications and follow ups with interested platforms to advance discussions.
• Assess market fit and recommend optimal domestic and international distribution strategies.
• Deliver insights on competitive titles, buyer trends, and platform programming needs.
• Advise on presentation materials, including pitch decks, screeners, and metadata for effective outreach.
• Advise on deal terms, licensing structures, windows, and negotiation considerations.
• Track outreach progress and prepare regular status updates on leads, conversations, and next steps.

Distribution and Licensing Consultant

Financial Planning and Analysis

• Partner closely with executive leadership to define and drive company-wide strategic initiatives, including monetization strategies, cost structure optimization, and resource allocation.
• Own and build comprehensive financial models, forecasting, and performance reporting to be the source of truth for KPIs and business metrics.
• Analyze data and market trends to drive actionable insights on CAC, LTV, payback, retention, and other growth levers.
• Design and implement scalable systems and processes that improve our operating rhythm as we grow.
• Manage cross-functional projects and special initiatives requiring strong analytical skills and operational rigor, enhancing efficiency and scalability.
• Collaborate with teams across product, engineering, marketing, and customer support to integrate financial insights into business and operational decision-making.
• Support fundraising, investor communications, board materials, and capital planning.
• Mentor and lead finance team members, fostering a culture of high performance and continuous improvement.

Senior Manager, FP&A

Manager

• Own portfolio ASO for Inkitt, Galatea, and CandyJarTV across the Apple App Store and Google Play Store. Define hypotheses, run experiments, and roll out wins by app and by market.
• Optimize creative assets (screenshots, icons, feature graphics, app preview videos) to lift store conversion rate from impressions → installs, per app and locale.
• Run keyword optimization end-to-end: research, clustering, metadata (titles, subtitles, descriptions), and monitoring to grow keyword traffic and category rank.
• Create personalized user journeys via Custom Product Pages (iOS) and Custom Store Listings (Play), routing paid and organic audiences with deep links/UTMs.
• Work with the product team to design and optimize the reviews UX (prompt timing, targeting, reply ops) to drive higher average ratings and review volume.
• Drive organic traffic via featuring by nurturing Apple/Google editorial relationships, pitching seasonal/promotional content, and ensuring assets are feature-ready.
• Operate globally: Plan localization, market-specific messaging, right-to-left and character-limited layouts, geo-segmented testing, and seasonal/event-based campaigns.
• Orchestrate cross-functional execution with creative, product, localization, data analytics, and support/community teams.
• Drive stakeholder alignment with weekly/monthly updates by app and region: CVR, keyword rankings, category rank, ratings, featuring impact, and install lift by page/variant.
• Maintain competitive intelligence across genres/markets and share insights to inform positioning and creativity.

ASO Manager

Account Manager

• Develop and execute PR strategies that elevate Inkitt’s brand within romance, romantasy, and contemporary book circles—driving recognition as an industry thought leader in digital publishing and entertainment.
• Secure earned media by cultivating relationships with journalists, influencers, and literary tastemakers who shape the romance and romance-adjacent genres.
• Draft and refine press releases, media pitches, and executive commentary that reflect deep knowledge of romance trends, book culture, and influential fandoms—collaborating with marketing and content teams for maximum impact.
• Identify and coordinate creative opportunities to feature Inkitt’s leadership and authors, such as speaking engagements, interviews, and panel slots at relevant publishing and romance events.
• Serve as a strategic liaison between PR, marketing, and product to amplify romance book launches, author spotlights, and company milestones to targeted audiences.
• Monitor media coverage in romance and book communities, analyze PR metrics, and report on campaign success with insights tailored to genre dynamics.
• Respond to media inquiries and support crisis communications as part of a fast-moving team accustomed to the pace and expectations of top book and entertainment agencies.

Public Relations Manager

Content Writer

• Write one new vertical microdrama script every 5 weeks, or edit and adapt existing scripts.
• Create compelling, fast-paced dialogue that resonates with a mobile-first audience.
• Collaborate closely with the development and marketing teams to ensure scripts deliver marketable moments that drive viewership and retention.
• Translate classic romance tropes and fresh story concepts into addictive, binge-worthy episodes.
• Incorporate feedback quickly and iterate to hit deadlines with precision.