Access Manager

Inizio Engage

Hybrid Access Manager providing education and support to healthcare providers for patient access to MIPLYFFA®. Collaborating on insurance approval and navigating patient treatment pathways.

Posted 7/20/2026full-timeLas Vegas • Arizona, California, Colorado, Nevada, Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $91,000 - $169,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in reimbursement and patient access processes, with a strong focus on educating healthcare providers and office staff about access pathways and product requirements. Maintains compliance with laws and regulations while effectively managing patient health information and navigating payer reimbursement processes.

Highest-signal resume keywords

Reimbursement ExpertisePatient Access ManagementSpecialty Pharmacy KnowledgeHealthcare Provider EngagementEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Reimbursement Process NavigationPatient Access EducationPrior Authorization KnowledgeData Integrity DocumentationMarket Access Experience

Soft Skills

Service-Oriented MindsetHigh Emotional IntelligenceCollaboration SkillsAttention to DetailOrganizational Skills

Tools & Technologies

CRM PlatformCall GuidesFAQs

Industry Keywords

Patient Health Information (PHI)Specialty ProductsVirtual Environment ExperienceField Access ManagementCompliance with Regulations

About the role

Key responsibilities & impact

Engage healthcare providers and appropriate office staff to educate on access to prescribed treatments within the specialty pharmacy and HUB channel, including addressing questions about initial access, insurance approval and reauthorizations pertaining to the initiation of product.
Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements.
Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography.
Assigned geography may be adjusted based on zone and national volume.
Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent.
Serve as reimbursement expert for patient support services team for assigned geography/plans.
Utilize approved resources and call guides/FAQs to provide education and answer questions as needed.
Conduct ongoing payer policy reviews and contribute local, regional and national policy insights to Field Access Managers and client leadership.
Virtually manage assigned accounts and align with Field Access and Reimbursement team, sales teams as well as specialty pharmacy and HUB team on ongoing support needs.
Document call details with attention to data integrity to ensure compliance with program policies and business rules.
Navigate CRM platform in daily interactions and learn internal team processes (when available).
Maintain confidentiality of Patient Health Information (PHI) and act in compliance with all laws, regulations, and company policies.
Triage appropriate escalations to the Field Access Manager team in accordance with the program design and business rules.
Comply, take, and attend all required training.
Adhere to all Inizio and client policies, procedures, business rules, and call guides, as well as applicable laws.

Requirements

What you’ll need

Bachelor's Degree or equivalent work experience
Proven success operating in a virtual environment
2+ years of relevant experience in – reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.
Experience engaging HCP staff in a support role to educate on access pathways and product requirements.
Must be comfortable with up to 30% travel and overnights
Experience navigating payer reimbursement process within therapeutic area
Experience with specialty products acquired through specialty pharmacy networks.
Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy.
High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues.
Highly organized with excellent attention to detail and the ability to multi-task in engaging both patients and providers.

Benefits

Comp & perks

Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference