Virtual Clinical Educator

Inizio Engage

Virtual Clinical Educator providing telephonic and virtual educational support to patients navigating healthcare journeys for a biotechnology company.

Posted 7/8/2026full-timeRemote • New York, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $26 - $48 per hourWebsite

About the role

Key responsibilities & impact

Provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company
Conducting outbound medication adherence support to patients and/or caregivers
Collecting demographic data and disposition for reimbursement services and literature fulfillment
Maintain excellent quality and superior customer service while adhering to program talking points or call guides
Leverage live video conferencing software on the web/client specific websites as applicable
Develop and strengthen relationships with key customers
Facilitate the development and provision of services across multiple healthcare sectors
Complete all required administrative responsibilities in a timely manner

Requirements

What you’ll need

Current US healthcare professional license: RN
Associates Degree/Bachelors/BSN Preferred
Minimum of 3 years’ experience working in Neurology, sleep disorder
Demonstrate effective and professional communication
Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
Competency with Call Center Telephone Technology
Demonstrable organizational skills
A self-starter with high personal motivation
Ability to manage multiple tasks

Benefits

Comp & perks

Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medication Adherence SupportDemographic Data CollectionReimbursement ServicesAdministrative ResponsibilitiesCustomer Service

Soft Skills

Effective CommunicationInterpersonal SkillsSelf-StarterHigh Personal MotivationPleasant Telephone Manner

Certifications

RN LicenseAssociates DegreeBachelors DegreeBSN Preferred