Case Manager

Inizio Engage

Virtual Case Manager providing patient access services for a pharmaceutical client. Coordinating benefits verification and support for patients and healthcare professionals.

Posted 4/16/2026full-timeLas Vegas • Arizona, Colorado, Nevada • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Serve as a patient advocate on behalf of the patient to coordinate access to medicines for timely treatment initiation, training, and ongoing shipments across HCP office, payer, and specialty pharmacy
Understand a patient’s support needs and interaction preferences to deliver a seamless, tailored patient experience that helps each patient complete their treatment as prescribed by the HCP (Healthcare Professional)
Provide support to patients and HCPs (Health Care Professional) throughout the prior authorization and appeals processes
Educate providers and patients on relevant payer policies to help ensure patients can start and stay on therapy
Provide support to each assigned patient about their coverage status while maintaining accurate information in the designated computer system to support data integrity of information relayed to customers and clients

Requirements

What you’ll need

Bachelor’s degree required
Minimum 1-2 years of industry experience with pharmaceutical or healthcare case management and knowledge of medical or pharmaceutical terminology
Experience with health insurance and Rx reimbursement
Understand HIPAA and privacy laws and requirements and maintain patient confidentiality
Experience with Adverse Event and Product Quality Complaint reporting
Maintain compliance with program business rules, standard operating procedures, and guidelines
Outstanding case management is required
Passionate about learning and able to share/communicate that passion to others
Exhibit collaboration and follow up is necessary
You must demonstrate the ability to work in a dynamic and culturally diverse workplace.

Benefits

Comp & perks

Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)
Certified Great Place to Work (2022, 2023, 2025)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementmedical terminologypharmaceutical terminologyhealth insuranceRx reimbursementAdverse Event reportingProduct Quality Complaint reportingcompliancedata integrityprior authorization

Soft Skills

patient advocacycommunicationcollaborationfollow uppassion for learningadaptabilityinterpersonal skillscultural competenceproblem-solvingattention to detail

Certifications

Bachelor’s degree