Bilingual Clinical Educator
Inizio Engage
full-time
Posted on:
Location Type: Hybrid
Location: United States
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About the role
- Provide remote (web-based, telephone) education and training to assigned patients prescribed client product and have opted into the clinical educator program
- Hybrid Virtual Clinical Educator may be required to conduct in-person education, if business permits.
- Hybrid Virtual Clinical Educator identifies, supports, and communicates unique educational opportunities for related product and shares intelligence with leadership.
- Hybrid Virtual Clinical Educator contributes clinical insights in support of the development of both short and long-term enhancement of program offerings.
- Conducting outbound medication adherence support to patients and or caregivers
- Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
- To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
- To only use approved materials provided by Inizio Engage or by the client, without changing, copying or distributing the materials
- To attend and complete all training courses and related competency assessments that Inizio Engage requires, to an appropriate standard and within a specified timeframe
- Develop and strengthen relationships with key customers
- Some overnight travel may be required
Requirements
- Current Registered Nurse US healthcare professional license required
- Fluency in Spanish required (written and spoken proficiency).
- Bachelor’s degree required in nursing or equivalent health care discipline such as Pharmacy, Respiratory Therapy, NP or PA Degree.
- Master’s level education preferred.
- Minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical educator, or medical affairs experience (primary care, specialty care, institutional; background in TA, Respiratory, Rheumatology, Immunology or Specialty focus preferred.
- Experience working in a remote setting handling patient interactions
- Ability to travel in the US including overnight travel
- Valid Driver’s License and acceptable driving record
- Demonstrate effective and professional communication
- Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
- Competency with Call Center Telephone Technology
- Demonstrable organizational skills
- Evidence of continual professional development and a desire to update professional knowledge base regularly.
Benefits
- Competitive compensation
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
- Employee discounts & exclusive promotions
- Recognition programs, contests, and company-wide awards
- Exceptional, collaborative culture
- Best Places to Work in BioPharma (2022, 2023, & 2024)
- Certified Great Place to Work (2022, 2023, 2025)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Registered Nurse licenseclinical experiencepharmaceutical salesclinical educatormedical affairspatient interactionsmedication adherence supportcommunity resource identificationeducational seminar enrollmenthealthcare discipline
Soft Skills
effective communicationinterpersonal skillsorganizational skillscustomer serviceprofessional developmenttelephone mannerarticulate voicerelationship buildingadaptabilityteam collaboration
Certifications
Registered Nurse licenseBachelor’s degree in nursingequivalent health care disciplineMaster’s degree (preferred)competency assessmentsprofessional development certificationsclinical educator certificationpharmaceutical sales certificationhealthcare compliance trainingCPR certification