Manager

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indicators (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and/or Senior Inizio leadership.
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio/Client requirements.
• Provide on-going coaching/performance management to direct reports.
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes.
• Ensure direct reports have all appropriate equipment and technology to perform their role.
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities.

Regional Manager

Central Processing Manager

General Manager

DAS Field Manager

Branch Manager

Senior District Manager, Immunology, Dermatology