Sales Support Specialist

InHome Therapy

Sales Support Specialist engaging with agency partners and internal teams to optimize therapist capacity at InHome Therapy. Driving visit growth through operational support and tactical sales efforts.

Posted 6/24/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Contact agency partners directly to fill open therapist capacity on a same-day and next-day basis.
Identify, pursue, and convert near-term visit opportunities across assigned accounts through direct outreach and tactical selling.
Manage service barriers and problem solve across internal back office teams to remove blockers to capacity fill and visit execution.
Independently assess account needs to determine outreach priorities that support business growth, adjusting approach as needed.
Track excess capacity identified versus filled and report net weekly visit growth to the Operations Manager.
Exercise independent judgment in determining when account risks, visit shrinkage, and service blockers require escalation to the Operations Manager or Regional VP of Operations versus resolution at the Account Manager level, responding with urgency and acting without requiring direction.
Identify account opportunities and at-risk trends and communicate recommendations to leadership.
Collaborate with Operations and Clinical to ensure internal execution supports agency commitments.
Maintain working knowledge of assigned agency operations, staffing cycles, and referral patterns sufficient to anticipate capacity needs and proactively position IHT's available therapist supply.
Perform additional job-related duties as assigned, consistent with the scope and responsibilities of this position.

Requirements

What you’ll need

High School Diploma, GED, or equivalent required.
2 to 4 years of experience in inside sales, account development, or a comparable client-facing role required; healthcare staffing or home health experience a plus.
Demonstrated track record of meeting or exceeding volume or activity-based targets.
Proficiency in CRM platforms and Microsoft Office required.

Benefits

Comp & perks

Benefits eligible position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salesaccount developmentclient-facing rolecapacity managementproblem solvingtactical sellingdata trackingrisk assessmentvolume targetsactivity-based targets

Soft Skills

independent judgmentcommunicationcollaborationurgencyadaptabilityleadershiporganizational skillsproactive positioningrecommendation communicationservice barrier management

Certifications

High School DiplomaGED