Ingot Legal Recruitment

Attorney

• Ensure that precedents and template documents are relevant, valuable, and continually updated
• Identify new documents and automation opportunities
• Collaborate with integration partners to enhance companion solutions
• Drive adoption of the software by demonstrating value to law firms and conveyancing teams
• Demonstrate a deep understanding of Conveyancing Law practitioners' needs
• Support national sales efforts by participating in software demonstrations, seminars, and client engagements
• Create and lead on thought leadership initiatives, such as articles, webinars, and podcasts
• Assist lawyers to use AI to get the best out of the software

Conveyancing Manager, Legal Tech/SaaS

Content Marketing Manager

• Research forms, legislation, and legal processes relevant to Family Law.
• Create, update, and deliver high quality automated legal forms and precedents for use by law firms.
• Use of dedicated automaton tools using the latest Microsoft technology to ensure accuracy, consistency, and compliance with organisational standards.
• Utilise JavaScript to enhance the functionality and interactivity of our forms and precedents, enabling dynamic content and customised user experiences (full training provided).
• Conduct thorough testing to ensure forms function correctly with the software, validating data entry fields, JavaScript elements, and fixing any issues that arise.
• Develop and maintain an outstanding knowledge of the software & its companion products.
• Promote use of products & drive adoption in Family Law.
• Ensure processes comply with up-to-date legislation within Family Law.
• Attend industry events to speak with existing customers and build strong relationships.

Family Law Content Specialist

IT Support

• Act as the first point of contact for client support queries via phone and email
• Log, categorise, and prioritise support tickets accurately in the helpdesk system
• Resolve common application, user, and environment-related issues at 1st line
• Perform initial troubleshooting and diagnostics to identify root causes
• Escalate unresolved or complex issues to 2nd line or development teams with clear documentation
• Communicate clearly with clients, setting expectations and providing regular updates
• Ensure SLAs are met by managing workloads effectively and following support processes
• Contribute to the knowledge base by documenting known issues and resolutions

Technical 1st Line Helpdesk Analyst

Account Executive

• Qualifying, pursuing, and closing new business sales opportunities within a specific territory.
• Cold calling (you will also be supported by a specialist team, generating and warming up leads for you).
• Demonstrating the key benefits to potential clients online and onsite.
• Achieving individual and team targets.
• Closing new business deals.
• Keeping up to date with products and competitors.
• Liaising with senior staff to determine sales strategies and targets.
• Discussing client requirements.
• Understanding the mission of each client and quantifying how the software solution will make an impact.
• Ensure all the clients goals are delivered.

Conveyancing Manager, Legal Tech/SaaS

Family Law Content Specialist

Technical 1st Line Helpdesk Analyst

SaaS Sales Consultant – Hybrid