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Branding & Loyalty Programs Manager – Compressor Systems & Services
Ingersoll RandBranding and loyalty manager driving customer engagement across Ingersoll Rand’s European compressor systems and services business. Leading brand harmonization, retention programs, governance, and performance measurement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in brand management, customer loyalty program development, and cross-functional project management across multiple countries. Proven ability to implement brand strategies, monitor performance metrics, and drive customer engagement initiatives.
Highest-signal resume keywords
Brand ManagementCustomer Loyalty Program DevelopmentCross-Functional Project ManagementStakeholder ManagementAnalytical Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brand GovernanceCustomer Lifecycle ManagementProject ManagementProgram ManagementStrategic Thinking
Soft Skills
Results OrientationCommunicationCollaboration
Certifications & Qualifications
Bachelor's Degree in MarketingBachelor's Degree in Business AdministrationBachelor's Degree in Communications
Industry Keywords
B2BIndustrialManufacturingEngineeringTechnology
About the role
Key responsibilities & impact- Lead the execution of EMEIA branding initiatives across Compressor Systems and Air Treatment businesses
- Drive implementation and activation of brand value propositions, ensuring differentiation, consistent messaging, and alignment with value-selling strategies
- Implement brand architecture, portfolio positioning, brand transitions, and brand harmonization projects
- Develop and manage execution roadmaps across multiple countries and channels
- Coordinate cross-functional activities involving marketing, communications, legal, digital, operations, sales, and customer support teams
- Monitor project milestones, manage stakeholders, and ensure branding changes are implemented seamlessly
- Develop, implement, and manage customer loyalty and retention programs
- Design loyalty frameworks, customer recognition programs, incentive structures, and engagement campaigns
- Define program KPIs and measure customer participation, retention, advocacy, and revenue impact
- Evaluate customer feedback, market trends, and competitor programs to optimize loyalty initiatives
- Serve as the primary EMEIA liaison for corporate brand teams
- Ensure consistent application of brand standards, visual identity systems, messaging frameworks, and communication guidelines
- Guide local marketing teams, distributors, and business units on branding best practices
- Build partnerships with regional leaders, product teams, sales organizations, distributors, and service teams
- Present program updates, recommendations, and business impact assessments to senior leadership
- Establish metrics, track brand compliance and engagement, and provide reporting and actionable insights
Requirements
What you’ll need- Bachelor's degree in Marketing, Business Administration, Communications, or a related field
- 5–10 years of experience in brand management, marketing, customer engagement, loyalty programs, or related disciplines
- Demonstrated experience managing complex cross-functional projects across multiple countries and stakeholders
- Strong understanding of brand governance, brand implementation, and customer lifecycle management
- Experience working within a B2B industrial, manufacturing, engineering, or technology environment is preferred
- Experience supporting regional or global branding initiatives
- Knowledge of customer retention, customer experience, and loyalty program development
- Strategic thinking
- Project and program management
- Brand management and governance
- Customer loyalty and retention
- Stakeholder management
- Analytical and data-driven decision making
- Results orientation
Benefits
Comp & perks- Private health insurance
- Life insurance coverage
- Pension plan
- Flexible working arrangements
- Employee stock programs and recognition initiatives
- Access to wellbeing and employee assistance programs
- Competitive salary