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Ingersoll Rand

Service Coordinator

Ingersoll Rand

Service Coordinator managing service operations and customer requests. Supporting smooth communication between customers, suppliers, and internal teams for Oxywise.

Posted 7/9/2026full-timePiešťany • 🇸🇰 SlovakiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Communicate with customers, suppliers, and intercompany teams via email and phone
  • Prepare quotations and process incoming orders
  • Create and maintain maintenance plans for generators and complete systems
  • Order spare parts and manage warehouse stock, including packaging and shipment preparation
  • Coordinate service activities, including travel arrangements (flights, accommodation, visas, transport)
  • Issue advance invoices and support order-related administration
  • Maintain service documentation, databases, and reports
  • Handle customer complaints and warranty claims
  • Collaborate with logistics, purchasing, accounting, and sales departments
  • Provide basic technical support and resolve minor issues
  • Prepare weekly reports and support intercompany tasks
  • Manage service leads in CRM systems (e.g., Salesforce)

Requirements

What you’ll need
  • Communicative English and Slovak
  • Strong communication and organizational skills
  • PC literacy (MS Office); CRM system experience (e.g., Salesforce) is an advantage
  • Detail-oriented with a proactive and responsible approach
  • Ability to multitask and work in a dynamic environment
  • Team player with a problem-solving mindset.

Benefits

Comp & perks
  • Motivating salary and annual bonuses
  • Meal vouchers
  • Equity grant (company shares)
  • Flexible working hours
  • Possibility of Home Office
  • Contribution to language/professional courses
  • LinkedIn Learning free access
  • Refreshment at the workplace for free
  • Employee assistance program
  • Ownership Works equity program: we believe in the power of employee ownership.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Order ProcessingQuotation PreparationService Documentation ManagementMaintenance PlanningBasic Technical Support
Soft Skills
Strong CommunicationTeam PlayerProactive ApproachMultitasking Ability