Sales Enablement Specialist

Ingersoll Rand

Sales Enablement Specialist supporting strategic growth priorities defined by ARO. Focusing on new application development, market exploration, and segment expansion.

Posted 6/22/2026full-timeShanghai • 🇨🇳 ChinaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the identification and development of new applications based on customer needs and sales input
Assist in documenting and structuring application cases, using scenarios and solution approaches
Work with sales teams to understand customer pain points and propose suitable product applications
Support early-stage validation of new applications through trials, demos, or pilot projects
Contribute to building practical and repeatable application success stories
Support identification of potential new segments or adjacent applications through customer interactions and industry insights
Collect and consolidate customer feedback and application data (VOC)
Support analysis of market trends, competitor activities, and customer feedback to identify opportunities and challenges
Provide insights and recommendations to drive product enhancements and improve market competitiveness
Develop a deep understanding of ARO product portfolio, including features, applications, and benefits
Stay updated with the latest product developments and enhancements
Support line manager for Develop and Implement NPI & NPD Strategies
Support sales in preparing technical proposals, product selections, and basic solution configurations
Assist in site visits, application assessments, and feasibility checks
Provide basic follow-up support for installed applications and performance feedback collection
Support development of sales tools, application guides, and training materials
Assist in delivering training sessions for sales teams and distributors
Represent ARO at trade shows, seminars, and industry events to promote our brand and solutions
Update and maintain pricing tools such as price books
Analyzing and interpreting sales data using a business intelligence tool to assist product management

Requirements

What you’ll need

Bachelor's degree in fluid machinery, mechanical engineering or related engineering
3+ years of experience in engineering and/or technical support role for industrial equipment preferred
Proven experience in pump applications or technical support, preferably in the industrial or manufacturing sector
Familiarity with pneumatic systems and fluid handling applications is highly desirable
Excellent problem-solving abilities with results-oriented and customer-centric mindset
Demonstrated experience in providing technical support and resolving customer inquiries
Proven ability to conduct both in-person and remote customer engagements, including technical consultations and solution presentations
Flexibility to travel to engage with customers and attend industry events as required
Proficient in Salesforce CRM and Microsoft Office Suite
Experience with B2B or channel distribution preferred.

Benefits

Comp & perks

Special Accommodation for persons with disabilities
Committed to achieving workforce diversity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pump applicationspneumatic systemsfluid handling applicationstechnical supportsales data analysisbusiness intelligence toolsNPI strategiesNPD strategiesapplication developmentcustomer feedback analysis

Soft Skills

problem-solvingcustomer-centric mindsetresults-orientedtechnical consultationssolution presentationsflexibilitycommunicationcollaborationtraining deliverycustomer engagement