Service Engineer

Ingersoll Rand

Air Treatment Service Technician responsible for installation and maintenance of air treatment equipment. Ensuring customer satisfaction and optimal equipment performance at sites across Japan.

Posted 5/21/2026full-timeMinato-ku • 🇯🇵 JapanJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Install and commission air treatment systems (filters, dryers, purification units) according to manufacturer procedures and safety standards.
Conduct start-up testing, calibration, and system verification.
Provide on-site training to customers on equipment operation and maintenance.
Perform scheduled preventive maintenance, including filter replacements, system cleaning, leak checks, and performance inspections.
Diagnose system issues and perform corrective repairs with minimal downtime.
Document all maintenance activities and service findings in service reports.
Conduct air quality testing (e.g., particle counts, oil content, dew point, ISO/JIS compliance checks).
Operate and maintain test instruments and data loggers.
Provide accurate test results and technical recommendations to customers and internal teams.
Respond to customer inquiries and provide on-site/remote troubleshooting guidance.
Work closely with sales teams to support technical evaluations, equipment audits, and upgrade proposals.
Maintain a high level of professionalism and customer service standards.
Ensure proper handling of spare parts, tools, and service inventory.
Maintain accurate service records, test results, field reports, and CRM updates.
Follow all safety, compliance, and quality protocols.
Provide feedback to engineering and product management regarding product performance, failure trends, and customer needs.
Participate in training programs to stay updated on new technologies, tools, and procedures.
Support internal projects, field trials, and product demonstrations as needed.

Requirements

What you’ll need

Technical diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics, or related engineering fields.
2+ years of service experience in industrial equipment, compressed air, HVAC, filtration, or similar fields.
Ability to read technical drawings, wiring diagrams, and service manuals.
Strong troubleshooting, mechanical, and electrical diagnostic skills.
Native-level Japanese; basic English preferred for manuals, training, and internal communication.
Valid driver’s license and willingness to travel frequently within Japan.

Benefits

Comp & perks

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

air treatment systemsstart-up testingcalibrationpreventive maintenancediagnostic repairsair quality testingtechnical drawingstroubleshootingmechanical skillselectrical diagnostic skills

Soft Skills

customer serviceprofessionalismcommunicationtrainingteam collaborationproblem-solvingattention to detailtechnical recommendationsfeedback provisionadaptability

Certifications

technical diplomaBachelor’s degreevalid driver’s license