ING

Product Lead – Global Fraud Preprocessing, Sensors

ING

full-time

Posted on:

Location Type: Office

Location: Katowice • Poland

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Salary

💰 PLN 17,300 - PLN 25,000 per month

Job Level

Senior

About the role

  • Own a product (end-to-end), which means you are accountable for the product vision, including functionality, technology
  • Take collective ownership of the product, including engineering and architecture aspects
  • Stay ahead of external market developments, relevant fraud trends, regulatory requirements and technology innovations.
  • Perform analyses to stay on top of market trends
  • Organize gap analysis and drive improvement roadmaps in all countries.
  • Define the strategic roadmap of the product to maximize business value through ordering and prioritization of the strategic product backlog, under consideration of relevant stakeholder needs.
  • Manage global deliverables through QBR cycles and product roadmap prioritization (both on functional as non-functional requirements as risks, reliability, IT Run, LCM)
  • Focus on delivery through collaboration, bringing people together to work towards the same purpose.
  • Are able to take responsibility, steer strategy and realizations based on facts and data; and have managerial courage to question and make decisions.
  • Are the IT asset owner, risk manager, data owner for the product and accepts test results and approves (IT) changes on the product
  • Are the hierarchical manager of a team of Customer Journey Experts, working in multiple squads organized around your product.
  • Build the craftsmanship of the employees in the team in line with the strategy of the Tribe and Area.
  • Protect ING and its customers, reduce fraud losses, mitigate risk exposure and strengthen customer trust.
  • Work closely with stakeholders in COO, Tech, Retail, Risk, CSI, KYC and local Fraud and Digital teams.

Requirements

  • A strategic, analytical and adaptive leader with expertise in fraud detection or data management and a passion for customer protection.
  • Learn quickly about the fraud detection challenges
  • Think strategically while acting swiftly when new fraud threats emerge.
  • Translate future opportunities for the fraud detection domain into concrete strategies.
  • Set direction and drive decisions at senior level, aligning stakeholders across countries and domains, while showing cultural sensitivity and global thinking
  • Navigate complex regulatory, privacy, business and Tech organizational environments.
  • Have at least 5 years of relevant experience in for example fraud, data management, payments, digital process design or change management
  • Have strong analytical skills and the ability to explain complex matters simply.
  • Have an affinity with IT.
  • Have strong stakeholder management and communication skills.
  • Have an innovation mindset, with the ability to scale successfully within a global context.
  • Embody the Orange Code, demonstrate a strong "can-do" mentality, and bring energy, resilience and ownership to complex global challenges.
  • Stay curious — keep learning, take responsibility, and develop yourself into the next version of your professional best.
  • Have an excellent command of English.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud detectiondata managementpaymentsdigital process designchange managementanalytical skillsstrategic roadmap developmentrisk managementstakeholder managementproduct management
Soft Skills
strategic thinkingadaptabilitycommunication skillsleadershipcollaborationcultural sensitivityinnovation mindsetownershipresiliencecuriosity