Account Manager, Brazil, LatAm markets

Infraspeak

Account Manager retaining and expanding B2B SaaS customer accounts for Infraspeak’s facilities-management platform. Supporting LatAm sales strategy, CRM updates, events, and product roadmap collaboration.

Posted 8/13/2026internshipFlorianópolis • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and B2B Sales, with a strong focus on customer retention and upselling. Proficient in managing customer relationships and utilizing CRM systems to enhance user experience and sales strategies.

Highest-signal resume keywords

Account ManagementB2B SalesSales StrategyCRM ProficiencyNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesTechnical SalesSaaS ExperienceFacility ManagementIndustrial Environments

Soft Skills

Interpersonal RelationshipsCharismaPersuasive AttitudeCommunication SkillsTeam Collaboration

Tools & Technologies

CRM

Industry Keywords

Customer RetentionUpsellUser ExperienceRoadmap PlanningRegular Travel

About the role

Key responsibilities & impact

Manage existing accounts, focusing on retention and upsell
Build and manage relationships with customers
Fine-tune sales strategy and tactics for the market
Participate in relevant events
Support the global Product Management team in designing features to improve user experience and roadmap planning
Update the CRM with relevant customer data and prospecting opportunities

Requirements

What you’ll need

Native in Portuguese
Full proficiency in English
Proficiency in Spanish
Prior experience with Sales, Account Management, and Technical Sales
Experience in B2B sales; SaaS experience is a bonus
Charisma, focus, and ease of interpersonal relationships
Technical background and experience in Facility Management and/or Industrial environments is nice to have, not mandatory
Availability for regular travel
Persuasive attitude with strong negotiation, communication, and deal-closing ability
Be a team member

Benefits

Comp & perks

Flexible working hours and remote-friendly culture
A cool co-working space in the center of Florianópolis
Competitive salary and perks
Startup environment with opportunities for company and personal growth
Balanced work environment with autonomy, responsibility, ownership, and freedom to make mistakes and learn
Regular events to promote knowledge sharing and team engagement