Senior Infrastructure Analyst, ePROC

INFOX Tecnologia da Informação

Senior Infrastructure Analyst ensures reliability and performance in IT systems while working on high-impact projects for public sector. Focusing on efficient solutions and team collaboration.

Posted 4/16/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

AnsibleApacheAWSAzureCloudDNSGoogle Cloud PlatformGrafanaKubernetesLinuxMySQLNGINXOpenShiftOraclePHPPrometheusTCP/IPTerraform

About the role

Key responsibilities & impact

Reliability and Availability: Design, implement, and maintain highly reliable and available systems and infrastructure, defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs);
Incident Management: Actively participate in incident resolution, conduct root cause analyses (post-mortems), and implement corrective and preventive actions;
Automation: Develop and implement automation solutions for repetitive operational tasks such as infrastructure provisioning, deployments, testing, and monitoring;
Monitoring and Observability: Implement and maintain comprehensive monitoring and observability tools to identify performance issues, bottlenecks, and trends, ensuring visibility into system health;
Capacity Management: Monitor system and infrastructure capacity, planning and implementing scalability strategies to ensure adequate performance under varying workloads;
Performance Optimization: Identify and implement performance optimizations in applications and infrastructure, aiming for maximum efficiency and the best user experience;
Infrastructure as Code (IaC): Use IaC tools (e.g., ArgoCD, Terraform, CloudFormation, Ansible) to provision and manage infrastructure in an automated and versioned manner;
SRE Culture: Promote and disseminate SRE principles and practices within the team and organization;
Collaboration: Work closely with development, operations, and security teams to ensure continuous and reliable delivery of software and services;
Documentation: Create and maintain clear and concise documentation on infrastructure architecture, processes, and procedures;
Security: Implement and maintain security practices in the infrastructure, following company policies and industry best practices;
Continuous Improvement: Continuously seek new technologies and approaches to improve infrastructure reliability, efficiency, and security.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field.
Proven experience in IT operations roles.
Experience in mission-critical, high-availability environments.
Strong knowledge of the PHP ecosystem, with emphasis on configuration, tuning, and troubleshooting of application servers (PHP-FPM, Nginx/Apache) and code performance analysis.
Strong knowledge of Linux operating systems.
Strong knowledge of MySQL database configuration, tuning, and troubleshooting.
Advanced proficiency with cloud platforms (OCI, AWS, or GCP).
Solid experience with container orchestration on Kubernetes and cluster management using Rancher and/or OpenShift.
Experience with monitoring and observability tools (Prometheus, Grafana, Zabbix, ELK Stack, etc.).
Expertise in infrastructure automation tools (IaC).
Advanced knowledge of networking concepts and communication protocols (TCP/IP, DNS, HTTP, Site-to-Site VPN, Direct Connect/FastConnect, WAF (Web Application Firewall), and Layer 7 load balancing).
Hands-on experience with DevOps practices and agile methodologies.
Nice to have: cloud platform certifications (AWS Certified DevOps Engineer, Oracle OCI, Azure DevOps Engineer Expert, GCP Cloud DevOps Engineer).
Advanced English for diagnostics and troubleshooting (considered a plus).
Knowledge of the legal sector or experience with solutions for the judiciary.

Benefits

Comp & perks

Meal allowance or meal voucher.
Group Bradesco Health Plan to support you and your family's well-being.
Dental plan to keep you smiling.
Group life insurance (Bradesco).
Transportation voucher for days in the office.
Partnership with SESC.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Infrastructure as Code (IaC)PHPLinuxMySQLCloud platformsKubernetesContainer orchestrationMonitoring toolsNetworking conceptsDevOps practices

Soft Skills

CollaborationIncident ManagementContinuous ImprovementDocumentationPerformance OptimizationCapacity ManagementAutomationSRE CultureProblem-solvingRoot cause analysis

Certifications

AWS Certified DevOps EngineerOracle OCIAzure DevOps Engineer ExpertGCP Cloud DevOps Engineer