INFOX Tecnologia da Informação

Mid-level Business Analyst

INFOX Tecnologia da Informação

full-time

Posted on:

Location Type: Hybrid

Location: Aracaju • Brazil

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Tech Stack

JavaRPA

About the role

  • Requirements Gathering: Conduct interviews and workshops with judicial stakeholders (IT teams, judges, court staff, attorneys, court registries/administrative offices) to understand processes and capture needs in depth.
  • Process Modeling: Map and model processes using BPMN 2.0, identifying bottlenecks, inefficiencies and automation opportunities with an analytical mindset and systems view.
  • Documentation: Record functional and non-functional requirements clearly and with an appropriate level of detail, using document analysis, direct observation and prototyping.
  • Technical Specification: Produce use cases, user stories and flow diagrams that are understandable to both the client and the technical team — you act as a bridge between the two.
  • Solution Validation: Participate in validating deliverables to ensure adherence to requirements. Support functional and acceptance testing together with the client.
  • Communication and Collaboration: Facilitate communication between the client and the technical team, anticipate deviations and contribute to problem resolution — even in complex environments.
  • Monitor the adoption of solutions and propose continuous improvements.

Requirements

  • Degree in Law, Information Systems or related fields;
  • Minimum of 3 years’ experience as a Business Analyst or Process Analyst on IT projects;
  • Proficiency in BPM and BPMN notation with delivered process models;
  • Experience conducting interviews with stakeholders;
  • Familiarity with agile methodologies (Scrum, Kanban) and tools such as Jira;
  • Excellent verbal and written communication;
  • Postgraduate qualification in BPM, Business Analysis or Project Management (desirable);
  • Experience on projects for Courts of Justice, Federal Regional Courts (TRFs) or the National Council of Justice (CNJ) (desirable);
  • Knowledge of legal software (PJe, SAJ, Eproc) (desirable);
  • Certifications: CBPP, BPMN 2.0, Product Management (desirable);
  • Familiarity with RPA and process automation (desirable);
  • Experience in change management and adoption of technological solutions (desirable);
  • Strategic view of digital transformation in the public sector (desirable);
  • Basic knowledge of Java (desirable).
Benefits
  • Meal or Food Voucher to support balanced meals.
  • Group Bradesco Health Plan to ensure your and your family’s well‑being.
  • Dental Plan to keep your smile healthy.
  • Home Office Allowance.
  • Group Life Insurance.
  • Transportation Voucher for in-person office days.
  • Partnership with SESC.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
BPMBPMN 2.0process modelinguse casesuser storiesflow diagramsJavaRPAprocess automationchange management
Soft Skills
communicationcollaborationanalytical mindsetproblem resolutionstakeholder engagementfacilitationadaptabilityattention to detailstrategic thinkingcontinuous improvement
Certifications
CBPPBPMN 2.0Product Management