Mid-level Business Analyst
INFOX Tecnologia da Informação
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Requirements Gathering: Conduct interviews and workshops with judiciary stakeholders (IT teams, judges, court staff, attorneys, and court registries) to understand processes and capture needs in depth.
- Process Modeling: Map and model processes using BPMN 2.0, identifying bottlenecks, inefficiencies, and automation opportunities with an analytical mindset and a systems-level perspective.
- Documentation: Record functional and non-functional requirements clearly and with an appropriate level of detail, using document analysis, direct observation, and prototyping.
- Technical Specification: Create use cases, user stories, and flow diagrams that are understandable to both the client and the technical team — acting as the bridge between the two.
- Solution Validation: Participate in validating deliverables to ensure adherence to requirements, supporting functional and acceptance testing with the client.
- Communication and Collaboration: Facilitate communication between the client and the technical team, anticipate deviations, and contribute to problem resolution — even in complex environments.
- Monitor solution adoption and propose continuous improvements.
Requirements
- Bachelor's degree in Law, Information Systems, or a related field.
- Minimum of 3 years' experience as a Business Analyst or Process Analyst in IT projects.
- Proficiency in BPM and BPMN notation with proven delivery of process models.
- Experience conducting stakeholder interviews.
- Familiarity with agile methodologies (Scrum, Kanban) and tools such as Jira.
- Excellent verbal and written communication skills.
Benefits
- Meal or food voucher to support balanced meals.
- Bradesco group health plan to ensure your and your family's wellbeing.
- Dental plan to keep you smiling.
- Home office allowance.
- Group life insurance.
- Transportation voucher for in-office commutes.
- Corporate partnership with SESC.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
BPMN 2.0process modelingrequirements gatheringfunctional requirementsnon-functional requirementsuse casesuser storiesflow diagramsstakeholder interviewssolution validation
Soft Skills
communicationcollaborationanalytical mindsetproblem resolutionanticipation of deviations