Business Analyst
Landmark Information Group
Cloud
Job Level
Mid-LevelSenior
About the role
- Designing and developing complex process orchestration solutions using BPMN on the Camunda 7/8 platform.
- Implementing decision logic with DMN, configuring decision tables and DRDs.
- Solving complex process challenges by optimizing performance and improving data flow.
- Creating, managing, and maintaining user task forms (embedded or external).
- Monitoring and optimizing Camunda BPM processes for scalability and efficiency.
- Analyzing rules and developing decision services.
- Preparing and maintaining documentation of system configurations, procedures, and best practices.
- Collaborating closely with both technical and business teams to deliver impactful solutions that shape customer service and sales processes.
Requirements
- Proven expertise with BPMN
- Minimum of 3 years of experience in process modeling (minimum of 3 years specified)
- Experience in process modeling especially in sales and customer service within an omnichannel architecture
- Experience solving complex technical problems and optimizing workflows
- Strong knowledge of documentation standards and best practices
- Ability to work effectively within interdisciplinary technical and business teams
- Proactive, knowledge-sharing mindset and collaborative attitude
- Experience with Camunda 7/8 and implementing decision logic with DMN (decision tables and DRDs)
- Creating, managing, and maintaining user task forms (embedded or external)
