Account Manager – Journals, eBooks

Informa

Account Manager for Taylor and Francis managing eBooks and Journals in the Northeast US. Responsible for achieving sales targets and fostering strong customer relationships.

Posted 5/15/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory
Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division
Planning schedules and carrying out regular sales visits to customers
Developing strong professional and industry stakeholder networks with key accounts within the assigned territory
Cultivating relationships with the customer base, ensuring sustainable, profitable trading
Collecting and disseminating market, competitor, and customer feedback
Identifying areas of opportunity; offering suggestions for improvement

Requirements

What you’ll need

2-5 years of demonstrated successful account management
The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data
Ability to problem solve such as identifying and resolving problems in a timely manner; developing alternative solutions
A clear oral communicator who can speak clearly and persuasively
A team player who can balance both team and individual responsibilities
A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well
Demonstrated business acumen by understanding business implications of decisions

Benefits

Comp & perks

Base salary commensurate with experience
An excellent work/life balance with a fantastic, flexible working culture
Paid sick time
15 days annual leave per year plus an extra day off for your birthday
3 additional discretionary days for the holiday season at the end of the year
Up to 8 weeks of paid parental leave
Medical, vision, and dental benefits
4 volunteer days per year
401(k) + employer match
Seasonal social and charitable events
Continuous training and development

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Soft Skills

account managementproblem solvingoral communicationteam playerleadershipbusiness acumen