Informa

Events Support Manager – Maternity Cover

Informa

part-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Coordination and communication with exhibitors – key point of contact for all events
  • Prompt handling of all operations and marketing queries regarding the events via phone and email
  • Assistance with placement of orders, refunds or exchanges e.g. VIP tickets, packages etc
  • Production of communications plan for all shows
  • Management and oversight of portal set-up, working closely with Marketing Director, web team and Senior Ops Exec
  • Management of chasers for HSS documentation and GL Insurance for all events
  • Exhibitor package fulfilment
  • Work with Senior Ops Exec in organisation and production of Label Awards evening
  • Work with Senior Ops Exec in organisation and production of social events in relation to the shows/summits
  • Work with Senior Ops Exec and event administrator on floorplan and exhibitor list reconciliation

Requirements

  • Educated to degree level (or equivalent)
  • Experience within the Exhibition Industry
  • Team Player and Flexibility a must
  • Impeccable English (additional languages a strong advantage)
  • Self -Motivated and able to work on own initiative.
  • Experience of working with external suppliers
  • Good working knowledge of Microsoft Office Products (Word, Excel and PowerPoint)
  • Strong Interpersonal Skills
  • Project and Time Management Skills
  • Ability to work under pressure and to deal with confrontation.
  • Willingness to travel internationally as required.
Benefits
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementoperations managementmarketing coordinationproject managementtime management
Soft skills
team playerflexibilityself-motivatedinterpersonal skillsability to work under pressure