Senior IT Support Engineer

inforcer

Senior IT Support Engineer managing Microsoft-first internal environments. Supporting Microsoft 365, Azure, and network operations for cybersecurity solutions provider Inforcer.

Posted 5/18/2026full-time🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies

AzureCloudFirewallsJamfMacOS

About the role

Key responsibilities & impact

Manage and administer our Microsoft 365 tenant across Entra ID, Exchange, SharePoint, Teams, Intune, and Defender
Configure and maintain Conditional Access, identity protection, device compliance, and baseline policies
Handle user lifecycle tasks, access controls, PAM/PIM, and role-based permissions
Ensure the tenant stays aligned with best practice and internal standards
Support internal networking, connectivity, and office network operations
Troubleshoot and maintain firewalls, VPNs, Wi-Fi, and site-to-site connections
Act as the escalation point for network-related issues
Own and refine end‑user support standards, while acting as the escalation point for complex issues
Support Windows and macOS devices, mobile devices, and peripherals
Focus on resolving root causes to minimise recurring issues

Requirements

What you’ll need

Strong hands-on experience with Microsoft 365 Administration (specifically Entra ID & Intune)
Proven experience supporting modern workplace environments at scale
Confident troubleshooting across identity, endpoint, network, and cloud services
Experience working with Drata or a similar compliance automation platform (desirable)
Exposure to managing Azure services in an operational or support capacity (desirable)
Experience managing macOS devices through Intune or another MDM such as Jamf or Kandji (desirable)

Benefits

Comp & perks

Attractive salary, pension contribution scheme through Nest and competitive annual leave allowance
Flexible working hours and hybrid/remote working options to support a healthy work-life balance
Regular Team Socials
Investing in Your Future
Inclusive Environment
Employee Recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365 AdministrationEntra IDIntuneConditional Accessidentity protectiondevice compliancenetwork troubleshootingfirewallsVPNsmacOS management

Soft Skills

problem-solvingescalation managementuser supportcommunicationcollaboration