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Sales Support Specialist
Infopro DigitalSales Support Executive supporting Chartis Research sales organization with lead generation and client coordination. Collaborating with teams to ensure smooth sales operations and excellent client service.
About the role
Key responsibilities & impact- Support the sales team with day‑to‑day administrative and commercial tasks
- Assist with lead generation activities, including researching prospects and preparing outreach lists
- Coordinate and schedule client calls, demos and internal meetings
- Prepare sales materials, proposals and basic presentations
- Maintain accurate CRM records, updating contact information, activity notes and pipeline data
- Respond to inbound enquiries and direct them to the appropriate team members
- Support account managers with follow‑ups, renewals and client communication
- Collaborate with internal teams to ensure projects and deliverables run smoothly
- Help organise participation in industry events, conferences and client meetings
- Stay aware of market developments and competitor activity to support the wider sales function
Requirements
What you’ll need- Some experience in a sales support, inside sales, customer service or administrative role
- Comfortable working in a B2B environment; interest in financial technology is a plus
- Strong organisational skills and attention to detail
- Confident communicator with good written and verbal skills
- Ability to learn and explain product information clearly
- Proactive, reliable and able to manage multiple tasks
- Familiarity with CRM systems and MS Office (or willingness to learn)
- Team‑oriented mindset with a positive, can‑do attitude
- Willingness to support occasional travel or events when required
Benefits
Comp & perks- 20 Vacation Days (rising to 25 days)
- 5 paid sick days
- 11 Paid company holidays
- Medical, Dental & Vision Insurance (including life insurance)
- 401k Plan Plus Match
- Flexible Spending Account (FSA)
- Short-term and Long-term Disability
- Bonusly Employee Recognition
- Employee Assistance Program
- Flexible Working
- Additional Life Insurance
- Office Gym Membership
- Employee Referral Scheme
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales supportlead generationCRM managementproposal preparationpresentation preparationclient communicationmarket researchpipeline managementadministrative taskscustomer service
Soft Skills
organizational skillsattention to detailcommunication skillsproactivereliablemulti-taskingteam-orientedpositive attitudeability to learnexplain product information