Infopro Digital

Sales Support Specialist

Infopro Digital

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Tennessee • United States

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About the role

  • Support the sales team with day‑to‑day administrative and commercial tasks
  • Assist with lead generation activities, including researching prospects and preparing outreach lists
  • Coordinate and schedule client calls, demos and internal meetings
  • Prepare sales materials, proposals and basic presentations
  • Maintain accurate CRM records, updating contact information, activity notes and pipeline data
  • Respond to inbound enquiries and direct them to the appropriate team members
  • Support account managers with follow‑ups, renewals and client communication
  • Collaborate with internal teams to ensure projects and deliverables run smoothly
  • Help organise participation in industry events, conferences and client meetings
  • Stay aware of market developments and competitor activity to support the wider sales function

Requirements

  • Some experience in a sales support, inside sales, customer service or administrative role
  • Comfortable working in a B2B environment; interest in financial technology is a plus
  • Strong organisational skills and attention to detail
  • Confident communicator with good written and verbal skills
  • Ability to learn and explain product information clearly
  • Proactive, reliable and able to manage multiple tasks
  • Familiarity with CRM systems and MS Office (or willingness to learn)
  • Team‑oriented mindset with a positive, can‑do attitude
  • Willingness to support occasional travel or events when required
Benefits
  • 20 Vacation Days (rising to 25 days)
  • 5 paid sick days
  • 11 Paid company holidays
  • Medical, Dental & Vision Insurance (including life insurance)
  • 401k Plan Plus Match
  • Flexible Spending Account (FSA)
  • Short-term and Long-term Disability
  • Bonusly Employee Recognition
  • Employee Assistance Program
  • Flexible Working
  • Additional Life Insurance
  • Office Gym Membership
  • Employee Referral Scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportlead generationCRM managementproposal preparationpresentation preparationclient communicationmarket researchpipeline managementadministrative taskscustomer service
Soft Skills
organizational skillsattention to detailcommunication skillsproactivereliablemulti-taskingteam-orientedpositive attitudeability to learnexplain product information