Infopro Digital

Account Manager

Infopro Digital

full-time

Posted on:

Location Type: Hybrid

Location: Ellesmere Port • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • - Provide an unrivalled account management service to your allocated set of clients.
  • - Understand your clients and match their needs to the Barbour ABI product portfolio.
  • - Achieve monthly revenue targets on account renewals.
  • - Proactively seek growth opportunities within your portfolio of accounts.
  • - Achieve relevant KPI’s
  • - Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
  • - Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
  • - Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
  • - Provide feedback from clients to the business, so we can continually improve our offering.
  • - Accurately log your client interactions on the CRM system.
  • - Understand and communicate regular product updates to your clients.

Requirements

  • - Experience in a similar Client Services / Account Management role
  • - Excellent customer service skills and the ability to build strong and long lasting relationships with clients
  • - Determined to exceed sales targets and objectives
  • - Good objection handler
  • - Self-motivated and determined
  • - Excellent attention to detail
  • - Excellent administrative skills
  • - Strong planning, organisation and time management skills
  • - Capable of working under pressure to tight deadlines
Benefits
  • - Competitive Salary
  • - Generous commission scheme
  • - Hybrid working for everyone
  • - 3pm finish on a Friday
  • - 25 to 30 days holiday
  • - Day off for your birthday
  • - Purchase extra holidays
  • - Volunteering days
  • - Pension and Life Assurance
  • - Great company culture that offers professional development, training and regular social events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicerelationship buildingsales target achievementobjection handlingself-motivationattention to detailadministrative skillsplanningorganizationtime management