Client Services Account Manager
Infopro Digital
full-time
Posted on:
Location Type: Hybrid
Location: Ellesmere Port • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £26,500 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for a set of client accounts within a defined territory
- Onboarding new clients through to managing a 360-degree client service schedule
- Looking for growth opportunities across Barbour ABI’s portfolio of products
- Securing the renewal of services for the client
- Provide an unrivalled account management service to your allocated set of clients
- Understand clients and match their needs to the Barbour ABI product portfolio
- Achieve monthly revenue targets on account renewals
- Proactively seek growth opportunities within your portfolio of accounts
- Achieve relevant KPI’s
- Effectively manage regular client contact levels
- Conduct regular meetings with clients on Teams
Requirements
- Experience in a similar Client Services / Account Management role
- Excellent customer service skills and the ability to build strong and long lasting relationships with clients
- Determined to exceed sales targets and objectives
- Good objection handler
- Self-motivated and determined
- Excellent attention to detail
- Excellent administrative skills
- Strong planning, organisation and time management skills
- Capable of working under pressure to tight deadlines
Benefits
- Generous commission scheme
- Hybrid working for everyone
- 3pm finish on a Friday
- 25 to 30 days holiday
- Day off for your birthday
- Purchase extra holidays
- Volunteering days
- Pension and Life Assurance
- Great company culture that offers professional development, training and regular social events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicerelationship buildingsales target achievementobjection handlingself-motivationattention to detailadministrative skillsplanningorganizationtime management