InfoConsulting

Business Development Rep

• Identify, engage, and qualify new business opportunities.
• Build a strong pipeline of high-quality meetings for the sales organization.
• Help expand the company’s presence across engineering, manufacturing, mining, utilities, and other asset‑intensive sectors.
• Work side by side with Sales Executives, Marketing team, Account Managers and Consulting leaders to turn early‑stage conversations into meaningful, qualified opportunities.
• Execute structured outbound prospecting campaigns via phone, LinkedIn, email and industry channels.
• Identify and engage senior decision makers: CIOs, CFOs, CTOs, COOs, Heads of Operations, Asset Managers and Transformation Leaders.
• Conduct introductory discovery conversations to understand challenges related to ERP, EAM, service management and digital transformation.
• Deliver prospecting activity in line with KPI expectations, contributing to the annual target of 16 SQLs (Sales Qualified Leads).
• Qualify opportunities using frameworks such as SPICED, BANT or similar.
• Book qualified discovery meetings, demos and workshops for the Regional Sales Executive and Account Manager.
• Maintain accurate CRM activity and pipeline data.
• Ensure consistent follow‑up, nurturing and pipeline progression.
• Manage multiple outreach campaigns simultaneously.

Enterprise Business Development Representative

Consultant

• Analyse client business requirements to design and implement effective IFS Service Management solutions.
• Configure, integrate, and customize IFS Cloud FSM to meet client needs.
• Provide expert advisory services on service management lifecycles, focusing on planning, scheduling, work order management, and communication.
• Facilitate seamless IFS implementations and upgrades, ensuring minimal disruption to client operations.
• Deliver training and ongoing support to clients, creating comprehensive documentation and guides.
• Collaborate with stakeholders to ensure successful project delivery and client satisfaction.

Service Management Consultant – IFS Service Management

Full-stack Engineer

• Installing, configuring, and maintaining Oracle Database instances across DEV / TEST / PROD environments.
• Performing Oracle Database patching (PSU / RU / one-off patches).
• Executing and supporting Oracle Database upgrades (e.g. 12c → 19c or similar), including planning and execution.
• Configuring and managing backup and recovery using RMAN (Recovery Manager).
• Performing database restore and recovery activities (both planned and incident-driven).
• Supporting database migrations between environments (e.g. PROD → TEST / DEV).
• Monitoring database health, troubleshooting incidents, and resolving performance issues.
• Optimizing SQL queries and supporting performance tuning activities.
• Adjusting Oracle database parameters based on performance and stability needs.
• Providing database-level technical support for IFS Applications / IFS Cloud.
• Creating and managing users and roles in IFS.
• Supporting IFS upgrades, deployments, and integrations from a database perspective.
• Working closely with IFS consultants, middleware, and infrastructure teams.
• Supporting on-premise and cloud-based Oracle environments.

Enterprise Business Development Representative

Service Management Consultant – IFS Service Management

IFS Technical Lead, Oracle Database