Account Head – Wholesales

Infobip

Account Head - Wholesales managing Tier 1 telecom accounts and driving new business growth in India. Role involves B2B sales in the telecommunications and CPaaS sectors.

Posted 6/5/2026full-timeBangalore • 🇮🇳 IndiaLeadWebsite

About the role

Key responsibilities & impact

Identify and pursue new wholesale customer opportunities through targeted outreach, lead generation, and pipeline development across new geographies and segments.
Qualify leads from BDR teams and independently sourced prospects, driving them through the full sales cycle from initial contact to signed contract.
Develop and present compelling solution proposals and value propositions tailored to each prospect's business needs.
Negotiate pricing, terms, and contractual agreements to successfully close new business.
Build and maintain trusted relationships with assigned Tier 1 wholesale accounts, ensuring ongoing customer health, satisfaction, and business expansion.
Analyze and forecast client traffic to identify growth opportunities, minimize revenue leakage, and maximize gross profit and margin contribution.
Identify and execute cross-sell opportunities within existing accounts, including in complex renegotiation scenarios.
Collaborate with Customer Success teams to drive adoption of existing and future SaaS offerings.
Serve as the primary commercial escalation point for assigned accounts, coordinating with Customer Support, Sales Engineering, and Product teams to resolve technical and business issues.
Maintain accurate and up-to-date records of all client engagements, pipeline activity, and opportunities in Salesforce.

Requirements

What you’ll need

B2B sales experience, ideally in telecommunications, CPaaS, SaaS, or technology solution sales.
Demonstrated track record of meeting or exceeding sales quotas, with verifiable commission earnings.
Experience managing a named account portfolio while simultaneously hunting new logos.
Ability to engage and build credibility with C-level and senior decision-makers.
Strong pipeline management skills with proficiency in CRM tools (Salesforce preferred).
Knowledge of wholesale telecoms, messaging, or CPaaS market dynamics is a significant advantage.
Excellent communication, negotiation, and closing skills in English; regional language proficiency a plus.
Bachelor's degree or equivalent practical experience.

Benefits

Comp & perks

Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salespipeline managementlead generationcontract negotiationsolution proposalssales quotasaccount managementcross-sellingcustomer engagementforecasting

Soft Skills

relationship buildingcommunicationnegotiationcredibility with C-levelcustomer satisfactioncollaborationproblem-solvingadaptabilitypresentation skillscustomer health management

Certifications

Bachelor's degree